Customer Advisor

West Sussex.info; Brighton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local retail company in Brighton is seeking a passionate Customer Advisor to join their friendly team. The role involves providing excellent customer service and expert advice on beauty, skincare, and wellness products. Ideal candidates are approachable individuals with a strong passion for natural therapies and a positive attitude. This position offers competitive hourly pay, flexible hours, and excellent benefits, including annual leave and a company pension.

Benefits

Company pension

Group Life Assurance

Paid community days

25 days annual leave plus Bank Holidays

Qualifications

• Passion for beauty, skincare, wellness, and natural therapies is essential.
• Able to work in a busy environment with a positive 'can do' attitude.
• Experience with customer service and ability to handle changing priorities.

Responsibilities

• Support the Store Manager in maximizing sales opportunities.
• Provide expert advice to guide customers in finding suitable products.
• Demonstrate products including mini-facials and arm massages.

Skills

Friendly and approachable

Ability to build relationships

Knowledge of beauty and wellness

Job description

Helping people find jobs in the local area since 2008

Salary £ 12.60 per hour plus excellent benefits

Are you passionate about beauty, wellness and natural therapies?

As our Customer Advisor in our Brighton Store, you'll be joining a friendly team making the connection between Neal's Yard Remedies and our customers. This is a great time to join our fun and collaborative team, who thrive on providing a high touch customer service.

You'll be supporting the Store Manager in maximising sales opportunities, using your warm and caring approach, to build lasting relationship with a customer inspired approach.

You will be part of our knowledgeable and friendly team who are passionate about sharing their experience on skincare, our products, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs.

You’ll be a real people person, able to handle ever changing priorities with ease, naturally friendly and approachable with a caring attitude and comfortable to demonstrate products, including mini-facials and arm massages.

This is the perfect opportunity to showcase your ability to tell stories to bring our beautiful products to life.

Making a difference to our customers day – everyday.

What you'll have:

• You’ll be friendly and approachable with a passion to learn
• Confident with the ability to build great relationships
• Keyholder responsibility
• Strong knowledge, skills and experience in a busy environment
• A positive 'can do' attitude
• Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is essential.
• A great team worker who is inspired to deliver great results.
• A passion and commitment to learn about beauty, skincare, products, and wellness therapies.

Able to work flexible hours as required.

What you'll get:

• Company pension
• Group Life Assurance
• Paid community days
• 25 days annual leave plus Bank Holidays (Full Time)