Customer Service jobs in United Kingdom

Building Consultant - Subsidence page is loaded## Building Consultant - Subsidencelocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R68800By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceBuilding Consultant - Subsidence### **Job Location:** UK wide### **Job Type:** Permanent### **Remuneration**: Competitive salary taking into account skills, experience and qualifications# **We have a fantastic opportunity for a Building Consultant UK wide.**You'll manage a portfolio of domestic and commercial subsidence claims from notification to conclusion, requiring skills or qualifications in diagnosis, mitigation, and repairs. You will work within our award-winning Subsidence Services Division, involving communication with other team members and service providers.Our service is provided either using digital technology for remote from site diagnosis and meetings throughout the UK, or on-site face-to-face diagnosis and visits in your local area. Successful candidates should be comfortable operating with both services, although preferences will be considered, dependent on capacity requirements.If you're looking for a combined office and remote role where you can work from home but also visit sites in your local area, this could be perfect for you.This is perfect for someone who is comfortable with both digital technology for remote diagnosis and face-to-face site visits.# **The skills you will have when you apply:*** **Driving Licence**: A full UK Driving Licence is essential as you must be able to travel by car.* **Professional Qualifications**: Working towards or have a chartered building professional qualification, e.g., MCIOB, MRICS, MICE, and ideally an insurance qualification, e.g., CILA or CII.* **Expertise:** Comprehensive expertise in identifying and diagnosing structural defects and subsidence in buildings, understanding prevention methods to halt ongoing damage, and applying effective repair techniques, particularly for subsidence-related issues and drainage systems.* **Insurance Claims Handling**: Experience in insurance claims handling is a plus, but training will be provided.* **Customer Service**: Ability to make decisions, deliver excellent customer service, and communicate effectively with empathy.**The skills that will be developed once working:*** **Comprehensive Training:** You'll receive all the Sedgwick-specific training needed to excel in your role.# **What we’ll give you for this role:****Remuneration & more*** Competitive salary taking into account skills, experience and qualifications* A Self Invested Personal Pension Scheme (SIPP)* You will join an appropriate incentive (bonus) scheme* Holiday allowance of 25 days plus bank holidays* Flexible working from our office or your home**Health & support*** Private healthcare plan (including pre-existing conditions)* Life assurance* Employee assistance programme for employee wellbeing* Group Income Protection**Other benefits*** Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications* Discounts on various products and services# **This isn't just a position, it's a pivotal role in shaping our industry**At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# **Next steps for you:**If you’re unsure whether you have all the skills needed then do apply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).Sedgwick is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.## Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see