Service Advisor: Elevate Customer Experience & Vehicle Care

BMW; Bromley; On-site; GBP 35,000 - 53,000; Full time

Job summary

A leading automotive company is seeking a Service Advisor in Bromley, UK. You will act as the main contact for customers, managing their vehicle service needs and ensuring exceptional customer service. Ideal candidates should have a strong background in customer service, experience in a similar role, and a valid UK Driving Licence. This full-time position offers a competitive salary of £35,000 with OTE of £53,000 including a company car.

Benefits

Company car

Performance-related bonus

Qualifications

• Passion for customer service and rapport building.
• Proven experience in a Service Advisor role.
• Valid clean UK Driving Licence for a minimum of 1 year.

Responsibilities

• Meet and greet customers in a friendly manner.
• Update customers regarding vehicle repairs.
• Ensure service paperwork is completed promptly.
• Work with technicians to allocate jobs effectively.

Skills

Customer service

Conflict resolution

Organizational skills

Administration

Job description

A leading automotive company is seeking a Service Advisor in Bromley, UK. You will act as the main contact for customers, managing their vehicle service needs and ensuring exceptional customer service. Ideal candidates should have a strong background in customer service, experience in a similar role, and a valid UK Driving Licence. This full-time position offers a competitive salary of £35,000 with OTE of £53,000 including a company car.