Customer Service Assistant jobs in United Kingdom

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• Vacancy Name – Core Account Executive – China
• Vacancy No – VN871
• Location – London
• Employment Type – Permanent
• Basis – Full Time

We are looking for a Mandarin‑speaking, B2B salesperson with a passion for new business sales and account management to join our team in London. The ideal candidate will work well in a target‑driven environment, be a problem‑solver, and be confident in building relationships with clients, team members and management. The successful individual is expected to continue to drive and forge relationships with existing clients and generate business with new clients.

• Business development within existing accounts
• Account management (growth and retention) of our Greater China region clients
• Research, consultative client discovery, pitch and close commercial opportunities
• Relationship building, both virtually and face‑to‑face

As a member of our Core Account team, you will be responsible for the growth and retention of an existing book of business comprising leading law firms and professional services firms across the Chinese market. Leveraging Chambers’ position as the market leader, your role will be to strengthen and expand upon existing relationships, driving new revenue generation through upselling and cross‑selling across the core Chambers product offerings including our Profile Platform, Insight and Business Intelligence solutions.

You will enjoy working in a fast‑paced environment. As the role requires working across multiple jurisdictions, with multiple stakeholders and frequent deadlines, excellent organisational and time‑management skills are a must. The role offers the flexibility of contributing effectively within a high‑performing team environment, whilst holding a full quota for your personal book of business. You will work flexibly: in our Fleet Street office together with the rest of the Sales team on Wednesdays and Thursdays, and normally from home the rest of the week.

• Full management of an existing book of business and entire sales process
• Huge opportunity to upsell across our growing portfolio of products
• Sole responsibility for allocated jurisdictions, creating strong, trusted relationships
• Higher‑than‑average earning potential with an uncapped, achievable commission structure (90 % of the sales team hit their OTE in 2024)

• Fluent in English and Mandarin (Cantonese advantageous but not essential)
• Previous B2B sales experience is required; prior involvement with clients from Mainland China is preferred
• Deep understanding of business culture in Mainland China
• Ability to own a sales cycle from start to finish – closing experience required
• Knowledge of legal markets advantageous

• Desire to succeed in a fast‑paced, target‑orientated environment
• Passion for generating new business
• Enjoyment of relationship building and account management
• Contribution to a team environment – working collaboratively with both internal and external stakeholders
• Ability to work autonomously
• Proven pitching / presentation skills

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.