Customer Service Adviser jobs in United Kingdom

Apply for the Maintenance Engineer Fixed Term Contract until December 2026 (Neville Hill) role at CAF (Construcciones y Auxiliar de Ferrocarriles)

About CAF Innovation is in our DNA - we thrive on pushing boundaries and adapting to new challenges with a flexible approach. Proud to be a global leader, our fast‑paced growth provides exciting opportunities for our team and the community. Committed to maintaining trains and trams, our mission is to enhance vehicle safety and reliability. Our ultimate goal is to deliver a comfortable, dependable, and sustainable commuting experience for all passengers. Based out of multiple locations across the UK, our 24/7 operation means we’re always on hand to deliver reliable technical support. Utilising the latest digital technology, we strive to enhance dependability, helping people to get to where they need to be! We wouldn’t be where we are without our people. Working together as a team, we strive to achieve great things while supporting each other to thrive along the way.

• Positive Work Environment: You will work in a positive environment, based on mutual respect and team spirit.
• Professional Development: Our projects are often measured in years, sometimes decades, giving you and the organisation a future.
• Learning and Autonomy: We will encourage you to work autonomously, being able to propose and decide "what" and "how".
• Security and Reliability: CAF has been working for over 100 years on a path that stretches into the future, giving you the security you need.
• Cutting‑edge technology: You will work with the latest technologies, facing the challenge of devising innovative approaches and solutions every day.

• Delivery of the maintenance targets required for the vehicles.
• Ensuring compliance with all processes and procedures to deliver the maintenance services.
• Critical review of the vehicle maintainability during the design phase and review of the maintenance plans.
• Conduct maintainability demonstrations during the validation phase to identify any errors in the maintenance documentation and or design inadequacies.
• Ongoing review of the maintenance programme to ensure maximum availability of the vehicles.
• Review of the depot interfaces and facilities to ensure compatibility with the required maintenance activities.
• Provide support and technical advice to the project regarding all maintenance activities.
• Update of the suite of maintenance manuals.
• Management of the maintenance operations during the mobilisation phases.
• Management of the Overhaul programme.
• Undertaking technical reviews, condition assessments and other such investigations to extend maintenance periodicities.
• Management and monitoring of the material usage in line with the maintenance plan and budget, producing monthly summary reports. Provide input for business plan.
• Regular auditing of the maintenance activities.
• Support other business activities, audits and initiatives.
• Undertake CAF, maintainer and client training.
• Review of ECRs to determine impact to maintenance documentation.
• Monitoring of National Incident Reports (NIRs) to determine applicability to fleet.

As a Real Living Wage Employer, we are proud to pay competitively at CAF. For this role you will be offered a salary in the region of £64,000 per annum.

• HNC/D or above in an Engineering related discipline.
• Relevant auditing qualification.
• Relevant training qualification.
• Experience in a maintenance engineering role.
• PC literate with the ability to learn new software programmes quickly.
• Ability to learn new technologies quickly.
• Proven experience in planning and organising overhauls and/or maintenance plans.
• Ability to read and work from engineering drawings.
• Experience writing audit, technical and maintenance reports.

A Real Living Wage employer and proud signatory of the Armed Forces Covenant, RSSB Mental Health Charter and Women in Rail EDI Charter, we’ve a lot to shout about at CAF. Creating a culture of inclusivity and belonging is really important to us and we’re proud to offer our people a range of benefits to support wellbeing including 25 days annual leave, an excellent workplace pension scheme (with up to 10% contribution from us), generous health care cash plan and Bike2Work scheme just to name a few! Looking for career development? Our Professional Sponsorship scheme will help you to achieve your goals while our Flexible Working policy and Family Friendly culture mean everyone is supported to thrive at CAF. As a socially responsible business, we offer paid volunteering days and promote a variety of social value initiatives, including tree‑planting, company‑wide donation drives and support to the homeless community and refugees.

• Seniority level: Entry level
• Employment type: Contract
• Job function: Management and Manufacturing
• Industries: Motor Vehicle Manufacturing

Location: Leeds, England, United Kingdom

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