Field Service Engineer - West Lancashire/Greater Manchester/Merseyside

Tunstall Healthcare Group; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading health and care technology provider is seeking a Field Service Engineer to deliver top-notch repair and maintenance services remotely. The ideal candidate will have electrical qualifications and experience in customer relations, especially with vulnerable clients. This role offers various perks such as a company vehicle, pension contributions, and opportunities for professional development in a supportive team environment.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefits

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Warm team environment

Career development opportunities

Qualifications

• Proven experience as a Field Engineer is essential.
• Ability to maintain/test products such as Emergency Lights and Fire Systems.
• Comfortable working in various environments and conditions.

Responsibilities

• Provide high-quality repair and maintenance service.
• Demonstrate customer relation skills while working with clients.
• Test and maintain equipment in customers' homes.

Skills

Electrical/Electronic knowledge

Communication skills

Problem-solving skills

Team working

Time management

Customer relations

Ability to work at heights

Experience with vulnerable populations

Education

Electrical/Electronic qualification at NVQ Level 2 or equivalent

Tools

Tools

Company vehicle

Job description

Field Service Engineer - West Lancashire/Greater Manchester/Merseyside

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third‑party products in an efficient and professional manner. This role is remote and will be based in West Lancashire/Greater Manchester/Merseyside.

About Tunstall Healthcare

Tunstall is a market‑leading health and care technology provider. Our team of around 3,000 colleagues provides life‑saving and life‑changing technology and services to millions of people in 18 different countries. We are passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment that champions diversity and inclusion.

What you will be doing in this role

As a Field Service Engineer you will demonstrate exceptional customer‑relation and interpersonal skills while working with a variety of customers, from vulnerable to elderly, and maintaining and testing equipment in their homes.

The ideal candidate

To be successful you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems and a variety of our electrical/electronic products.

Key skills and experience

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving licence (for manual vehicles).
• Experience of testing Fire Systems.
• Strong communication and excellent interpersonal skills.
• Good problem‑solving and analytical skills.
• Ability to demonstrate effective team working.
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, please apply—we'll review your application and get back to you.

What we offer

• Company vehicle
• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefits
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• Retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career

Equal Opportunities

At Tunstall, we are committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we are dedicated to providing any reasonable adjustments you may need to thrive.