Customer Service Adviser jobs in United Kingdom

To carry out Planned preventative & reactive maintenance and electrical installation within an Office building and Warehouse environment, recognising expectable standard of practice and completing work to current regulations.

• Carry out Planned preventative and reactive maintenance within an Office building and Warehouse environment to a competent level, recognising expectable standard of practice and completing work to current regulations.
• Carry out planned Installation, preventative & reactive maintenance at agreed intervals to Electrical Fixed wire Installations and Electrical Plant & Appliances.
• Carry out planned preventative & reactive maintenance at agreed intervals to include; fire doors & access & egress systems, toilet & welfare facilities, drainage systems and mechanical and plant, external grounds maintenance.
• Carry out visual inspection to; Fire detection, Sprinkler systems, Firefighting equipment and immediately report any defective fire systems or discharged equipment to the Line Manager.
• Address / Resolve defects competently, proactively reporting or escalating faults or hazards to Line Manger.
• All Health & Safety defects and Hazards are responded immediately.
• Carry out or assist in general maintenance tasks as instructed to include; Operational equipment, Role cages, refurbishment work, office furniture moves, deep cleaning, cleaning of ventilation grilles, toilet & welfare repairs, door latch and handle repairs, floor remedial repairs Efficiently and effectively responding to breakdowns, emergencies and reactive maintenance tasks. Ensuring preventative action to minimise future defects and hazards.
• Ensuring that the Site Health & safety policy is adhered to all times.
• Applying compliance with Health & Safety legislation in all work tasks.
• Compliance to Electrical Safety in the workplace.
• Adherence to best practice of manual handling at all times.
• Checking for and addressing safety hazards.
• Fire precautions are implemented at all times.
• Defects to Fire & sprinkler detection systems area reported immediately.
• Comply at all times to the Matalan Health & Safety policy and the safe working regulations, ensuring their own and their colleague’s safe wellbeing.
• Promote and comply with Matalan policies and values on diversity and equality both in the delivery of services and treatment of others.
• Inspection of equipment is safe for use and is suitable to carry out the task.

• Knowledge of Health & safety legislation. (IOSH accredited)
• City & Guilds Diploma Level 3 in Electrical Installations & Building Structures
• City & Guilds Diploma Level 3 in Periodic Inspection & Testing of Electrical Installations.
• Experience and competency to carry out appropriate Electrical fault finding tasks.
• Able to understand and apply regulations (Health & Safety, manual handling etc) and carry and handle heavy items
• Previous experience and have the competence of working in an in house maintenance environment.
• Highly motivated self starter who is able to work with minimum supervision. And effectively organise own work
• Good interpersonal skills, interacting with people at all levels both internally and externally. With the ability to communicate clearly and effectively both through written and verbal form
• Working Knowledge of using operational and maintenance manuals.
• Able to show imitative and work proactively to meet site maintenance requirements.
• Flexible to changing demands with the ability to operate outside of normal ours when required
• Enthusiastic, calm and patient with a willingness to train and develop when required

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving.

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

In addition to competitive salaries, we also offer the below core benefits:

• 20% staff discount, which increases with length of service
• Thrive Recognition Scheme
• Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for other retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business