Customer Experience jobs in United Kingdom

Job summary

A prominent footwear retailer in Kendal is seeking a motivated and experienced Store Manager to oversee daily operations. The successful candidate will lead the store team to achieve sales targets while ensuring an exceptional customer experience. Key responsibilities include managing inventory, staffing, and compliance with policies. Ideal candidates will have proven retail experience, strong leadership skills, and proficiency with POS systems. This is an excellent opportunity to grow in a supportive environment.

Benefits

Qualifications

• Proven experience as a Retail Store Manager or in a supervisory role within a retail environment.
• Strong leadership, communication, and organizational skills.
• Ability to analyze data, make decisions, and drive results.
• Knowledge of retail operations including inventory, merchandising, and cash management.
• Flexible schedule availability, including evenings, weekends, and holidays.

Responsibilities

• Lead, motivate, and manage the store team to achieve sales targets.
• Oversee daily store operations, including opening/closing procedures.
• Recruit, train, schedule, and develop team members.
• Monitor KPIs and analyze sales reports to increase revenue.
• Ensure compliance with company policies and health standards.
• Address and resolve customer inquiries professionally.