Product Genius: Customer Experience & Car Sales

Arnold Clark Group; Kilmarnock; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive company in Kilmarnock is looking for Customer Service Executives to enhance the customer experience at our Citroen branch. This role involves preparing the showroom, assisting with test drives, and supporting sales while nurturing a positive work culture. Ideal candidates will be confident communicators with a full UK driving licence and a desire to progress into sales. Employees are valued and supported in ongoing training and personal development, fostering career growth and collaboration.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Access to a GP 24/7

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Strong communication skills with a positive attitude.
• Full UK driving licence required.
• Desire for progression into car sales.

Responsibilities

• Prepare showroom and cars for the day.
• Support the Sales department in enhancing customer experience.
• Accompany customers on test drives.
• Learn about vehicles to guide customers in their selection.

Skills

Confident communication

Positive attitude

Willingness to go the extra mile

Ability to work independently and in a team

Eagerness to progress in car sales

Job description

A leading automotive company in Kilmarnock is looking for Customer Service Executives to enhance the customer experience at our Citroen branch. This role involves preparing the showroom, assisting with test drives, and supporting sales while nurturing a positive work culture. Ideal candidates will be confident communicators with a full UK driving licence and a desire to progress into sales. Employees are valued and supported in ongoing training and personal development, fostering career growth and collaboration.