Assistant Store Manager — Lead Customer Experience

Screwfix Direct Ltd; Woolwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Woolwich is looking for an Assistant Manager to support the Retail Branch Manager. Responsibilities include managing store operations, motivating the team, and enhancing customer experience. The ideal candidate should have strong leadership skills and experience in retail management. This role offers competitive salary, discounts, and opportunities for growth within the company with a focus on sustainable practices and employee development.

Benefits

Competitive salary

28 days annual leave

20% discount with Screwfix and B&Q

Award winning pension

Discounted healthcare

Ongoing training and development

Qualifications

• Experience in management, preferably in retail.
• Strong communication skills and a customer-centric mindset.
• Instinctive knowledge of customer needs and preferences.

Responsibilities

• Support the Retail Branch Manager in day-to-day operations.
• Enhance customer experience and team performance.
• Manage store standards and oversee budgets and payroll.

Skills

Leadership

Customer Service

Time Management

Team Motivation

Analytical Skills

Job description

A leading retail company in Woolwich is looking for an Assistant Manager to support the Retail Branch Manager. Responsibilities include managing store operations, motivating the team, and enhancing customer experience. The ideal candidate should have strong leadership skills and experience in retail management. This role offers competitive salary, discounts, and opportunities for growth within the company with a focus on sustainable practices and employee development.