Customer Care Representative jobs in United Kingdom

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to revolutionize the industry and be a generational company.

Our platform offers a full range people and payroll management tools, employee benefits like health insurance, and financial benefits, and enables clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard), renowned businesses (e.g., ZocDoc, Boston Consulting Group, World Health Organization), and some of the best startups worldwide (e.g., TransferGo).

We are a small but strong team of just over 150 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. RemoFirst expects to continue to grow in 2025 and beyond and is looking for an up-and-coming or established Account Executive to help spearhead many of our growing projects.

As aAccount Executive, you will find leads and close sales deals with new prospects and at times, existing ones. Based on the stage of the company, we will require someone who is well organized, structured, and a driven hunter. The sales tech stack is still being implemented so you need to be comfortable selling with any available tools, but hopefully, you have an opinion on what the company needs to implement.

• You will be focused on driving new business. While there will be SDR, partnership, and marketing-generated leads, you will still be expected to drive outbound activity.
• Take a thoughtful approach to which companies you are targeting and how you are positioning the benefit of RemoFirst - engage with the SDR team and marketing team to continue to refine the target account profile.
• Present a demo and take a consultative approach as to the benefits of RemoFirst for the prospect.
• Close accounts at a high velocity.
• Track and report on progress leveraging the company’s CRM.
• Be a team player - provide feedback on ways to improve the sales process, including sales tech stack, etc.

• 2+ years of sales experience, preferably in a high-volume sales role.
• Experience selling HR or FinTech software will be a strong plus. Previous EOR experience is an even bigger plus.
• Consultative selling experience.
• Proven track record of consistent quota attainment, working on complex deals, and overachieving/surpassing KPIs
• Experience working in a fully remote environment.

• Excellent English is a must.
• Clear communication and strategic thinking, as we’re working with many people from all over the world, it’s important for us to communicate, quickly adapt and relay information in different ways.
• Time Management. You will need to be good at structuring your work day and tasks to make sure you accomplish all those things whilst maintaining a work-life balance.
• Collaboration: we love to work together with all sorts of different people in all sorts of different places. Everyone’s opinion matters to get the job done.
• Independence and autonomy: as we work, we’re naturally independent. As much as we’re connected, you will also need to use your own initiative to solve problems and get answers; this also means reaching out to us to get help or confirm a solution.
• Empathy: you need excellent people skills to connect and motivate yourself and others around you. You will use your empathic abilities to handle all sorts of conversations with multiple audiences.
• Motivation: we want our team to be passionate about our mission; we are looking for someone who enjoys the hunt and wants consistently exceeds the quota. Someone who is driven to win will be very successful in the role of a Senior Account Executive. Freedom of work applies not only to our customers but to ourselves.

• Startup environment. RemoFirst is an early-stage start-up. You have a voice and can influence and grow rapidly.
• Build & Scale From Scratch. Experience hyper-growth scale and help us build a great team of professionals worldwide that can help us achieve this ambitious vision.
• Work for a Market Leader. Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.
• Compensation and perks are great! Competitive compensation. Top-of-the-range work equipment. 100% remote work. PTO regulated by local statutory.
• Culture. We lead with respect, kindness, and the right to fail. We value hard yet smart work.Diversity and inclusion are part of our DNA.As we grow and evolve, we welcome your input to help us define our culture further.