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Sales Advisor
Job summary
A leading marine equipment distributor in the UK is seeking a dedicated sales advisor for their branch in Edinburgh. The role involves delivering exceptional customer service, managing transactions, and collaborating with various teams to enhance overall customer experience. Ideal candidates will have a strong sales background, an interest in boating, and be adept with Microsoft Office applications. The position offers opportunities for career growth and a supportive working environment.
Benefits
Qualifications
- Experience delivering fantastic customer service.
- Previous sales advisor or customer service experience is required.
- Interest in boating or knowledge of the marine industry is a plus.
- Familiarity with Microsoft Windows and Office applications.
- Ability to plan, prioritize, and problem-solve effectively.
Responsibilities
- Greet and assist customers with a friendly approach.
- Manage transactions and operate the SOP system.
- Collaborate with teams to enhance customer experience.
- Assist with stock management and deliveries.
- Maintain the branch cleanliness and organization.
Skills
Aquafax is the UK’s leading distributor of marine equipment, we specialise in distributing the marineindustries leading brands to our extensive customer base throughout the UK and Ireland. In this role,you will interact directly with customers via emails, phone calls, and in-branch contact to answerquestions, provide guidance, increase sales, and elevate their experience with our company.
- People First:We value our employees just as much as our customers.
- Work-Life Balance:Flexible working options to support your lifestyle.
- Career Growth:Genuine opportunities for progression in a thriving industry.
- Passion for Excellence:Join a team dedicated to being the best at what we do.
- Greet and serve customers, being polite, patient and helpful from the moment they enter the branch
- Work on SOP system and handle customers ransactions
- Working to deliver a balanced performance across key business metrics and KPI measures inline with business goals and objectives
- Working collaboratively with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer first culture
- Assist in receiving deliveries and stock management procedures
- Keep the branch clean, tidy, well presented and re-stocked
- Assist the Branch Manager with obtaining and maintaining customer relationships
- A passion for and experience in delivering f antastic customer service
- Previous experience in a sales advisor/customer serviceposition
- Have an interest in boating and/or knowledge of the Marine industry
- Knowledge of Microsoft Windows and Office Applications
- Able to plan, prioritise and problem solve
- Knowledge of SOP systems
- To be result driven and highly motivated by delivering and exceeding targets
- Competitive Salary– We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
- Pension Contributions – We invest in your future with our contributory pension scheme.
- Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.