Customer Care Manager jobs in United Kingdom

Competitive Salary + Excellent Benefits – Manchester or Liverpool

The Role

Are you experienced in motor trade or commercial insurance sales with a track record of converting leads? Do you thrive in a target-driven role where building customer trust is key?

We’re looking for a New Business Motor Trade Sales Executive to join our team in either Manchester or Liverpool. You’ll be selling tailored insurance solutions for both combined and road risks, working with prospective clients to understand their needs and offer the right cover. If you’re motivated by hitting targets, growing your pipeline and delivering excellent service, this could be the ideal role for you.

Key Responsibilities:

• Secure new business by providing quotes over the phone or in person.
• Offer cover across combined risks and road risks.
• Build strong, long-lasting relationships with customers and insurers.
• Record customer information accurately and consistently.
• Cross-sell relevant commercial insurance services.
• Follow internal and regulatory processes.
• Achieve individual and team sales targets.

The Company

Opening its doors in 1957, Patons Insurance has been synonymous with servicing our clients’ needs for many years.

Here at Patons we strive to offer Insurance policies that meet our clients’ needs at a price they’re happy with. We put our customers at the forefront of everything we do with the sole objective of making insuring their Vehicles as easy as possible.

The Benefits

• Competitive annual salary (negotiable based on experience) and benefits package.
• A generous, performance related bonus plan.
• Death in Service plan (After probationary period)
• Private Medical Cover (After probationary period)
• Generous annual leave entitlement increasing after 2 years continues service.
• Friendly and supportive environment.
• Supported insurance qualification programme.

The Person

• 2+ years in commercial or motor trade insurance sales, with a proven track record converting warm leads via both outbound and inbound calls.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated with a proven track record of meeting or exceeding sales targets, with a passion for sales, whilst providing excellent customer service in a fast-paced environment.
• Ability to travel to other offices or to visit customers in person if required.
• Comfortable navigating CRM systems and insurer portals.
• Sharp analytical skills—able to interpret risk data and underwriting appetite.

If this sounds like the opportunity for you, apply now and let’s start the conversation.

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