Customer Care Manager jobs in United Kingdom

Cookie PreferencesOpt-Out of the Sale of Personal Informationretargeting/advertising**See yourself at Dataminr**Dataminr is hiring for an Account Executive in cybersecurity & physical security within our Public Sector Team. Join us to spearhead efforts to transform how public sector organisations leverage public data with AI to deliver intelligence and situational awareness across the physical and cyber domains. This role can be based in the UK or Germany.****AI Innovation at Dataminr****Working at Dataminr you’ll have the opportunity to tackle the most exciting trends in AI on a daily basis to power a revolutionary product that uncovers critical events around the world as they unfold.: our AI technology, ReGenAI, is a new form of generative AI that automatically regenerates real-time Live Event Briefs as events unfold. Learn more .**:** we recently launched our Agentic AI capability, what we’re calling our Intel Agents, that autonomously generates critical context for our clients on real-time events, threats, and risks allowing them to see the clearest, most accurate view of what’s happening on the ground. Learn more**Multimodal AI:** our platform detects events from many different types of data (images, video, sensor data, audio, and text in over 150 languages). Learn more . ## **The opportunity*** **Meet** sales quota and drive success: Conduct and execute detailed sales campaigns, achieving quarterly and annual sales targets with a robust, measurable sales process* **Build** a pipeline, leverage partners and network: Build a strong pipeline through proactive prospecting, strategic networking, and leveraging our growing list of partners* **Cultivate** strong client relationships: Cultivate and sustain valuable client relationships whilst skilfully navigating and closing complex enterprise deals* **Develop** deep customer insights: Develop comprehensive insights into customer use cases, internal decision-making processes, budget cycles, and other critical information* **Master** competitive analysis: Analyze the competitive landscape and understand customer needs in order to position Dataminr’s portfolio of solutions effectively to meet customer needs and stand out from the competition* **Provide** product feedback: Provide valuable feedback to cross-functional teams (Product, Engineering) to drive the continuous enhancement, updates and improvements of our products## **What you bring**At Dataminr, we value you for who you are. We encourage you to apply for this role, even if you don't meet every qualification. Our candidates are reviewed on the basis of their skill and potential to succeed.* Must have a minimum 7 years of relevant experience; Strong preference for an ex-police or government background to ensure deep personal credibility and a comprehensive understanding of Public Sector and Government challenges.* Must be capable of holding a UK Security Clearance.* Demonstrable experience of building and managing relationships with stakeholders at all levels of seniority, to both develop future business and build trust.* Fluency in a relevant second European language would be desirable (such as Polish)* Commercial sales experience and cyber knowledge within a Public Sector / Government context* It is highly desirable to bring a demonstrated ability to manage complex processes in the public sector that would translate to the challenges of bid, sales, partner, account and internal stakeholder management this role demands* It is highly desirable to bring demonstrated drive, excellence and performance; successful candidates will have stood out in all their previous roles and relish Dataminr’s values of driving for results and owning outcomes#LI-JF#LI-REMOTE**About Dataminr**At Dataminr, we are a mission driven team of talented builders, creators and visionaries who have real-world impact on how organizations are able to respond to events. Dataminr’s groundbreaking, AI-powered, intelligence platform provides organizations with the earliest signals of emerging risks, events, and threats before they unfold. Trusted by two-thirds of the Fortune 50 and half of the Fortune 100, Dataminr’s platform analyzes billions of public data inputs spanning text, image, video, audio and sensor data across 150+ languages, empowering our clients to stay one step ahead in an increasingly complex world where every second counts. Founded in 2009, we have pioneered the world’s first real-time event detection platform, long before the recent Gen AI ‘boom.’ Dataminr operates all around the world united by our passion to use AI for the greater good, be agents of positive change and put our technology into the hands of clients charged with the responsibility to keep organizations running and keep people safe.As our employees focus on developing our revolutionary technology, we focus on our employees. Dataminr is proud to offer a variety of flexible work arrangements, offices all over the world to foster collaboration, generous PTO and sick leave, and more, as part of our competitive benefits package aimed at keeping all our employees happy and healthy. Explore all our benefits. We believe our differences give us strength. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, manager development programming, professional development funds, and more.We serve a global community made up of many cultures and strive to reflect the world and clients we serve, with a workforce built on merit and equity. We actively condemn racism and discrimination in any form. We stand for social good, fostering a culture of allyship, and standing up for those who face systemic barriers to equality. We lead with empathy and strive to be agents of positive change in our company and in our communities.***Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, colour, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.******Dataminr will collect and process your personal data. All personal data will be processed in accordance with applicable data protection laws. Please see Dataminr's candidate privacy notice available . By providing your details and applying via our careers website, you acknowledge that you have read our candidate privacy notice. If you have any queries, please contact the People Team at hr@dataminr.com or* privacy@dataminr.com*.***