Customer Care Assistant jobs in United Kingdom

Licensed Practical Nurses (LPNs) are indispensable members of our interdisciplinary team and are charged with managing the daily clinical regimen of each resident and sub‑acute patient. Our LPNs enjoy a unique opportunity to gain extensive clinical experience and provide advanced care in a home‑like setting.

Direct nursing care of residents encompasses planning, developing, organizing, implementing and evaluating the care of residents to ensure that the highest degree of quality care and regulatory compliance is maintained at all times.

State LPN license required.

• Tuition Reimbursement Programs
• Employee Referral Bonus
• 401K with Employer Matching
• PTO & Holiday Package
• Full Suite of Health Benefits – Medical, Dental, Vision
• Shift Differentials
• Other Compensation Programs

• Administer medications and treatments to assigned residents as ordered by physician and utilizing the five rights as applicable.
• Direct and monitor the personal care duties and nursing care procedures carried out by Nursing Assistants of the assigned team.
• Assist Nursing Assistants with direct care of residents, as necessary.
• Report to Unit Manager/Assistant Unit Manager or Charge Nurse Supervisor unusual symptoms, changes of condition, daily needs, and progress of residents.
• Follow the Plan of Care for each resident, and monitor the performance of Nursing Assistants in implementation of the care plan.
• Receive controlled substances from the shift Supervisory Nurse and is responsible for all aspects of the storage and distribution of these medications; ensure proper and safe placement and use of medications stored in medication cart, stock medication cupboards, medication room refrigerator and narcotic cabinets.
• Document as applicable in the care plans, Nursing Notes, Medical Administration Records, Treatment Records and other required records.

• Exceptional customer service skills
• Problem-solving skills
• Strong decision making ability
• Proficient computer skills
• Excellent verbal and written communication

• Credentials as a Licensed Practical Nurse (LPN) or Registered Nurse (RN) with a current state license required.
• LPN Training and work experience in a geriatric setting preferred.
• Ability to supervise and work well with other personnel required.
• Ability to communicate well verbally and in writing required.
• Caring, respectful attitude towards residents required.
• Physical stamina for constant activity required.
• Ability to perform tasks to established standards of excellence required.
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Mid-Senior level

Full-time

Health Care Provider

$27.00/hr – $35.00/hr