Customer Care Assistant jobs in United Kingdom

Brighton & Hove - Full Time role available Competitive salary Up to £31,200.

Exciting, full-time role available working primarily at our main hospital site and potential occasional cover for our 2 smaller sites.

We are looking for a Client Care Nurse. Your role will involve a high level of presence on reception, including supporting reception triage emergency cases and responding to client queries. You will be responsible for dispensing prescriptions, occasional nurse consults and being the main point of communication between reception, hospital and referrals. Co-ordination is key to this role so organisational skills are a must.

Our Brighton Clinic is based within our flagship hospital in central Brighton. The clinic provides a comprehensive range of general practice veterinary services including medicine, surgery, radiography, CT, ultrasound and dentistry along with the support of nursing clinics - all bolstered by excellent hospital facilities. Patients of our Brighton clinic can also benefit from the on-site support of Brighton Veterinary Referrals if additional expertise is required.

Our beautiful Peacehaven Clinic delivers advanced general practice services to clients on the coast, but clients also benefit from the skill sets and facilities available at the Brighton hospital if required.

Beech House is a small, first opinion practice based in the vibrant seaside town of Brighton & Hove. With it's exciting and diverse culture, beautiful beach and seafront and excellent transport links to central London and Gatwick airport, Brighton and the surrounding area is a fantastic place to live.

We hope to find a nurse who is passionate about animal and client care as well as wanting to be part of a team. You must be eligible to be registered with the RCVS, preferred 3+yrs qualified and it is essential that you have excellent communication skills.

We are seeking a Registered Nurse who is competent in all routine surgeries and ideally more complex ones too, although there is support available to develop.

Hours will include 40 hours over 5 days (9-5) per week, including weekends and bank holidays on rotation.

Exciting opportunity to be a part of IVC Evidensia at our main referral hospital. The varied locations provide opportunity to learn how both small and larger practice's function and create an extensive network within the industry. You will come into contact with many specialists and be an essential team player in providing great care and service to our clients. We are a 5 minute walk from the train station and a 20 minute walk into central Brighton. The area is perfect if you enjoy a mix of vibrant town life with a beautiful countryside and outdoor activities on your doorstep.

We consider wellbeing a priority as well as working together to create a good work-life balance. This enables us to provide excellent and friendly care to our clients, many of whom have been with the practice for several decades. We have an exceptionally supportive team in place, and should you choose us as your next place to work, your well-being and happiness at work is our top priority.

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive salary, you will benefit from –

• 6.6 weeks annual leave
• Increasing holiday allowance based on length of service
• Your birthday as a paid day off
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Private Medical Insurance
• Cycle to Work scheme
• Initiatives focused on employee wellbeing, including discounted gym membership
• Non-accidental injury support

• £550 CPD allowance with 15 hours paid leave pro rata
• Learning and development opportunities via the IVC Evidensia Academy
• Access to Vetlexicon – our online encyclopaedia provider
• All our Vets & Nurses can apply for research funding
• Infection Prevention and Control Programme
• Quality Improvement Programme

• VDS cover
• RCVS fees

• Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
• Pension 5% Employee/3% Employer
• Discounted staff pet care

The Deneway, London Road, Brighton, Brighton, BN1 8QR, United Kingdom

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Speak to Lovell Varcoe from our recruitment team who would be happy to help you with any questions you have before applying for this role.