Customer Care Advisor jobs in United Kingdom

Are you an expert in exhibition sales and looking to develop your career?

Would you like to join our great events & exhibitions team?

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

As a Sales Executive for RX Global’s Energy & Marine portfolio, you are at the forefront of driving business sales and creating meaningful connections with our customers. Your mission is to understand their unique needs and challenges and provide tailored solutions that deliver exceptional value. With a focus on value-based selling, we are instrumental in helping our customers achieve their business objectives through our world‑class events and market‑leading digital tools. You will become a trusted advisor to your clients, sharing expertise and insight that will bring RX closer to the customer decision‑making process.

• Drive commercial growth by building strong, long‑term client relationships and understanding their business needs.
• Sell exhibition space and related products (digital solutions, sponsorship, branding) to new and existing clients through consultative selling.
• Identify and acquire new business opportunities by attending industry and competitor events and leveraging networks.
• Use data and insights to inform decisions, optimise customer value, and increase revenue.
• Act as a trusted advisor, providing industry best practices and strategic guidance to clients.
• Collaborate effectively across teams (sales, marketing, operations, finance) to deliver exceptional customer experiences.
• Maintain accurate records in CRM systems, ensuring robust pipelines and reliable reporting.
• Stay informed on industry trends and emerging technologies to position the company as a market leader.

• Proven ability to build and maintain strong client relationships in a B2B environment.
• Experience in consultative sales, ideally within exhibitions, media, or related industries.
• Knowledge of the Energy and Marine sectors is desirable but not essential.
• Strong communication and presentation skills, with the ability to engage clients in person and digitally.
• Highly organised, entrepreneurial mindset with the ability to prioritise and manage time effectively.
• Comfortable using CRM tools (e.g., Salesforce) and leveraging data for decision‑making.
• Collaborative team player with adaptability to thrive in a fast‑paced environment.
• Growth mindset with a willingness to learn, take calculated risks, and embrace feedback.

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data‑driven insights and digital solutions. RX is part of RELX, a global provider of information‑based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com