Sales Advisor

Scrivens Limited; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical and hearing care provider in Chesterfield is seeking an Entry-level Sales Advisor to assist customers in selecting products that improve their lives. The role involves providing excellent customer service, managing sales, and maintaining store presentation. Ideal candidates will possess strong communication skills and a willingness to learn. The position offers a competitive salary, comprehensive training, and opportunities for career progression.

Benefits

Competitive salary with opportunities to progress

Full training and support from day one

Staff discounts on optical and hearing products

28 days annual leave including bank holidays

Qualifications

• Friendly, approachable attitude is essential.
• Willingness to learn and grow in a supportive environment.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear advice on frame styles and hearing care.

Skills

Strong communication skills

Customer service experience

Attention to detail

Basic IT skills

Job description

About The Role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast‑paced, customer‑focused environment.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in‑branch systemsSupport stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

Requirements

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What We Offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family‑run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro‑rata)

Seniority level

Entry level

Employment type

Full‑time

Job function and industries

Sales and Business Development – Retail

Location

Chesterfield, England, United Kingdom

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