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Account Manager
Job summary
A leading UK-based online auction company is seeking an enthusiastic Account Manager to join their dynamic team. In this role, you will build and maintain strong client relationships, oversee a portfolio of clients, and identify areas for business development. The ideal candidate will have proven experience in account management, excellent communication skills, and expertise in CRM software. This position offers a vibrant work environment in Eastbourne with a supportive team culture.
Benefits
Qualifications
- Proven work experience as an Account Manager or similar.
- Solid experience with CRM software and MS Office.
- Excellent verbal and written communication skills.
Responsibilities
- Serve as the main point of contact for all client account management matters.
- Build and maintain strong, long-lasting client relationships.
- Develop new business with existing clients.
Skills
Tools
- Working Pattern: Monday - Friday / 9:00am-5:30pm
Our client is a leading UK-based online auction company, known for its vibrant, innovative approach and commitment to delivering an outstanding service. They are currently seeking an enthusiastic and experienced Account Manager to join their dynamic team.
The ideal candidate will be a confident communicator with a proven track record in account management, capable of handling multiple client relationships with efficiency and excellence.
Position Summary:
As an Account Manager you will play a key role in building and maintaining strong, long-lasting customer relationships by partnering with clients and understanding their needs. You will oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities.
Key Responsibilities:
- Serve as the main point of contact for all client account management matters.
- Build and maintain strong, long-lasting client relationships.
- Develop trusted advisor relationships with key accounts and customer stakeholders
- Ensure timely and successful delivery of solutions according to customer needs and objectives
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas by demonstration of software services to upsell to clients
- Prepare reports on account status.
- Collaborate with sales team to identify and grow opportunities
- Assist with challenging client requests or issue escalations as needed
Role Requirements:
- Proven work experience as an Account Manager or similar
- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.
- Solid experience with CRM software and MS Office.
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects while maintaining attention to detail.
- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
- Convenient town centre office with excellent access to train links
- Active and inclusive social committee
- On-site games room stocked with complimentary snacks and drinks
- Relaxed, casual dress code
- Supportive and welcoming team environment
- Bright, modern, and open-plan workspaces
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.