Customer Care Advisor jobs in United Kingdom

A rare and exciting opportunity has been created for Northside Truck and Van as a Truck Sales Executive, covering Yorkshire (you can be based at any of their dealerships).

You will be responsible for managing customer inquiries, generating leads, and building long‑term customer relationships. Daily tasks include presenting and demonstrating the Mercedes‑Benz range of commercial vehicles, negotiating sales, and processing transactions.

The role also involves liaising with after‑sales departments to ensure customer satisfaction and conducting follow‑ups to capture feedback and address any concerns.

You will have experience in selling heavy commercial vehicles, with strong customer relationship management and negotiation skills, and you will be able to develop relationships effortlessly.

You will have proficiency in using sales and CRM software and be able to work flexible hours in a fast‑paced environment.

An HGV licence would be an advantage, but not essential.

You will understand vehicle legislation, consumer legislation and trade practices.

Basic Salary £37,500 OTE £80,000

• Generous Holidays – Northside offers generous holiday leave with additional days rewarded for long‑term service.
• Ride to Work Scheme – They partake in the ride‑to‑work cycle scheme, offering tax and insurance savings on a new bike.
• Wellbeing Programme – Workplace wellbeing programme to support staff health.
• Death in Service Cover – Provides a tax‑free lump sum to next of kin if a loss occurs while on payroll.
• Staff Referral Bonus – £500 bonus on start date and another £500 after 6 months for a referred successful hire.
• Salary Sacrifice Pension – Optional pension scheme that may increase take‑home pay.

When applying please include a full current CV. Once we review your application, we will advise if you will progress to the next stage based on your experience. We require the right to work in the UK.

We care about your data. Under the General Data Protection Regulation, by applying you consent to process your personal data for recruitment purposes. Your application data is stored securely within our applicant tracking system.

We will communicate with you, by email or phone, throughout the recruitment process to keep you updated on your progress.

• Company Pension
• Bonus Scheme
• Death in Service Cover

Northside Truck & Van is a reputable dealer group for Mercedes‑Benz and FUSO commercial vehicles, with locations in Bradford, Leeds, Sheffield, Doncaster, York, Immingham and Hull. Established over 40 years ago in Bradford, Northside has built a team of highly qualified and dedicated technicians and sales executives. They take pride in fostering valued relationships with partners, manufacturers, customers and colleagues. Their comprehensive range of sales, service and repair facilities aims to minimise downtimes through a network of Mercedes‑Benz trained technicians across seven sites offering late or 24‑hour servicing. Their accolades include Motor Transport Dealer of the Year and Mercedes‑Benz Commercial Vehicle Dealer of the Year.