Change Management Manager jobs in United Kingdom
Change Delivery Lead, Customer Care & Transformation
ASOS
Change Manager - GCP/GBP
American Express Global Business Travel
Sr. Strategic Transformation Manager United Kingdom, London
Applied Intuition Inc.
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BT Ireland
Strategic Programme Manager | Transformation & Improvement
Lancashire County Council
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NHS
Income Management Specialist – Hybrid Rent Support
Housing Diversity Network
Income Management Advisor
Housing Diversity Network
Hybrid Configuration Management Specialist
Londrinatur
EMEA BFSI Strategy & Performance Manager
Concentrix
IT Service Desk & Change Lead — Drive Excellence
Oak Furnitureland Group
Regulatory Change Lead — EU/UK Compliance & Mapping
citi.com
UK & Ireland HR Business Partner Lead — Strategy & Change
Franklintempleton
Technology Change & Communications Lead
Freshfields Bruckhaus Deringer
Tech Change & Communications Lead - Drive Adoption & Impact
Freshfields Bruckhaus Deringer
Global HRBP: Strategic People Partner & Change Leader
Dubizzle Limited
Finance Change Lead - Workday (12 Month FTC)
First Central Group
Finance Change Lead - Workday (12 Month FTC)
First Central Group
Management/General Manager Trainee - Craft House Pizza PRESTON LOCATION
Craft House Pizza
Change Delivery Lead, Customer Care & Transformation
Job summary
A leading online fashion retailer is seeking a Change Manager to lead their Change Delivery team. This role involves overseeing change initiatives in customer care, ensuring readiness of operations, and supporting strategic goals. The ideal candidate will have experience in change management methodologies, especially within contact centers, and will be instrumental in fostering a culture of continuous improvement within the organization.
Benefits
Qualifications
- Experience or training in change management methodologies like Prosci.
- Contact Centre Experience specifically within operational readiness or change teams.
- Experience of implementing change methodologies.
Responsibilities
- Lead the Change Delivery team to support strategic goals in customer care.
- Oversee change roadmap and governance structure for the Customer Care portfolio.
- Support the ideation and mobilization of delivery plans.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.