Change Manager - GCP/GBP

American Express Global Business Travel; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global travel management company in Greater London seeks a Commercial Change Lead. This role involves developing change strategies and supporting stakeholder communications. The ideal candidate has over 5 years of experience in change management, particularly in transformation projects. Exceptional communication and interpersonal skills are essential for success in this position. The company offers flexible benefits, including travel perks, professional development opportunities, and support for inclusion within the workplace.

Benefits

Travel deals from major providers

Access to over 20,000 courses on learning platform

Flexible benefits tailored to each country

Qualifications

• 5+ years in change management roles.
• Experience in post-merger integration or sales transformation.
• Strong ability to navigate cross-functional complexity.

Responsibilities

• Support leadership communication around strategic rationale.
• Provide tools and coaching to address resistance in teams.
• Create a comprehensive change roadmap.

Skills

Proactive communication skills

Interpersonal and stakeholder management

Experience in change management roles

Familiarity with organisational design

Job description

The candidate requires proactive communication skills, is experienced in people-centric transformation, and comfortable navigating cross-functional complexity with senior commercial stakeholdersThe change strategy should be underpinned by a comprehensive change roadmap. The Commercial (GCP/GBP) Change Lead will need to work with the individual Project Leads, Project Managers and Strategy Leads to create this roadmap Commercial (GCP/GBP) Change Lead will need to support leadership communication around strategic rationale roadmaps and clear articulation of the benefits. This will include client facing communications. Anticipate and address resistance within Commercial teams by providing practical tools, coaching, and success stories that reinforce the benefits of new ways of working 5+ years in change management roles, including experience in post-merger integration, offshoring, sales transformation or cost-reduction programmesPrior experience supporting transformation in SaaS, managed services, or corporate travel/booking environments preferred Familiarity with organisational design, sales enablement, and cultural changeExceptional interpersonal and stakeholder management skills, including comfort working with executives and HR business partners. * **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.* **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.* **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.* And much more!**Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.