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Junior Field Service Engineer, Medical Diagnostics
TRS Consulting
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Junior Field Service Engineer, Medical Diagnostics
Job summary
A respected medical diagnostics supplier in Newcastle upon Tyne seeks a motivated Junior Field Service Engineer to support advanced medical diagnostics equipment. You will service and repair laboratory systems, maintain high customer service standards, and participate in team training. The role offers a salary of £30,000 to £33,500, a bonus, and extensive benefits including a pension, company car, and opportunities for career progression.
Benefits
Qualifications
- Customer-facing field service engineering experience in a high-value capital equipment environment.
- Experience in related sectors will be welcomed.
- Strong teamwork skills and a customer-first attitude.
Responsibilities
- Service, install, repair, and calibrate medical laboratory diagnostic systems.
- Provide on-site support for clinical chemistry and blood diagnostics products.
- Maintain high customer service standards and troubleshoot effectively.
Skills
Education
TRS Consulting is recruiting a technically motivated and customer‑focused Junior Field Service Engineer to support advanced medical diagnostics equipment across NHS laboratories, pathology departments and clinical chemistry sites.
- Service, install, repair, and calibrate a wide range of sophisticated medical laboratory diagnostic systems.
- Provide on‑site support for clinical chemistry and blood diagnostics products.
- Maintain high customer service standards and troubleshoot equipment issues effectively.
- Participate in product training and knowledge sharing with the team.
- Customer‑facing field service engineering experience in a high‑value capital equipment environment.
- Experience in related sectors such as photocopiers, ATMs, medical & dental, weapons systems, radar, or other electro‑mechanical fields is welcomed.
- Engineering, electronics or science‑based qualification to at least ONC, City & Guilds or NVQ level.
- Strong teamwork skills, technical aptitude, and a customer‑first attitude.
- Basic salary £30,000 to £33,500
- Bonus 10%
- Pension (5% employer contribution)
- Company car or car allowance
- Health & safety coverage, NHS‑approved benefits, and 27 days holiday plus bank holidays
- Phone, laptop, iPad, and company credit card
- Opportunities for progression into senior FSE roles
- Well‑respected supplier of sophisticated medical diagnostics systems trusted by healthcare professionals.
- Provides innovative laboratory and medical systems across microbiology, immunodiagnostics, molecular diagnostics and blood bank screening.
- Focuses on product innovation, excellent customer service, and strong team culture.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.