Service Administrator Unit 76, Andover Service & Support

HGVTraders LTD.; Andover; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive group in Andover is seeking a detail-oriented Service Administrator to support its aftersales operation. You will complete admin tasks, maintain relationships with stakeholders, and contribute to marketing activities. The ideal candidate has experience in administration and strong Microsoft Office skills. This full-time position offers competitive salary and comprehensive benefits including training and discounts.

Benefits

25 days' annual leave

Life assurance & pension scheme

Discounts on car servicing

Referral bonuses up to £2,000

Qualifications

• Previous experience in an administration role; dealership experience is desirable.
• Well-organized and calm under pressure.
• Positive attitude and eagerness to learn.

Responsibilities

• Complete all service department admin tasks accurately and timely.
• Contribute to marketing activities and maintain relationships with stakeholders.
• Manage workload through careful planning.

Skills

Microsoft Office skills

Attention to detail

Time management

Customer service orientation

Organizational skills

Job description

Marshall Motor Group • Unit 76, Andover, SP10 5NU, GB

• Marshall Mercedes-Benz Truck and Van Fareham
• £30,000 basic | 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to exclusive shopping and lifestyle perks.
• Full-time | 45 hours per week, including Saturday mornings on a rota basis
• On site parking & local amenities nearby

Drive your service career with a brand that puts people first – customers and colleagues alike.

At Marshall Mercedes-Benz Truck and Van Fareham, we’re looking for a meticulous and service-oriented Service Administrator to support our aftersales operation. In this vital role, you’ll combine customer-facing service with strong administration skills to help ensure our workshop runs smoothly and efficiently every day.

In this role:

• You’ll ensure all service department admin tasks are completed accurately and in a timely manner.
• You’ll contribute to marketing activity for products and services and maintain relationships with internal and external stakeholders.
• You’ll stay on top of your workload through careful planning and time management, always maintaining a positive and professional approach.
• Someone with previous experience in an administration role; dealership experience is desirable but not essential.
• Someone with good Microsoft Office skills and attention to detail.
• Someone who is well‑organised, calm under pressure, and focused on delivering excellent service both internally and externally.
• Most importantly, someone who’s positive, eager to learn, and ready to make a real impact as part of our team.

What will we offer you for your commitment to us?

• Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
• Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Additional Benefits

• Company Pension

About the Company

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well‑known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.

We want to hear from people with a customer‑centric, can‑do attitude who are ready to drive their career – and our company – forward.