Junior Field Service Engineer, Medical Diagnostics

TRS Consulting; Newcastle upon Tyne; On-site; GBP 30,000 - 34,000; Full time

Job summary

A respected medical diagnostics supplier in Newcastle upon Tyne seeks a motivated Junior Field Service Engineer to support advanced medical diagnostics equipment. You will service and repair laboratory systems, maintain high customer service standards, and participate in team training. The role offers a salary of £30,000 to £33,500, a bonus, and extensive benefits including a pension, company car, and opportunities for career progression.

Benefits

Bonus of 10%

Pension (5% employer contribution)

Company car or car allowance

Health & safety coverage and NHS-approved benefits

27 days holiday plus bank holidays

Phone, laptop, iPad, and company credit card

Opportunities for progression into senior roles

Qualifications

• Customer-facing field service engineering experience in a high-value capital equipment environment.
• Experience in related sectors will be welcomed.
• Strong teamwork skills and a customer-first attitude.

Responsibilities

• Service, install, repair, and calibrate medical laboratory diagnostic systems.
• Provide on-site support for clinical chemistry and blood diagnostics products.
• Maintain high customer service standards and troubleshoot effectively.

Skills

Customer service skills

Field service engineering experience

Technical aptitude

Strong teamwork skills

Education

Engineering, electronics or science-based qualification at ONC, City & Guilds or NVQ level

Job description

Junior Field Service Engineer, Medical Diagnostics

TRS Consulting is recruiting a technically motivated and customer‑focused Junior Field Service Engineer to support advanced medical diagnostics equipment across NHS laboratories, pathology departments and clinical chemistry sites.

The Role

• Service, install, repair, and calibrate a wide range of sophisticated medical laboratory diagnostic systems.
• Provide on‑site support for clinical chemistry and blood diagnostics products.
• Maintain high customer service standards and troubleshoot equipment issues effectively.
• Participate in product training and knowledge sharing with the team.

Your Background

• Customer‑facing field service engineering experience in a high‑value capital equipment environment.
• Experience in related sectors such as photocopiers, ATMs, medical & dental, weapons systems, radar, or other electro‑mechanical fields is welcomed.
• Engineering, electronics or science‑based qualification to at least ONC, City & Guilds or NVQ level.
• Strong teamwork skills, technical aptitude, and a customer‑first attitude.

Benefits

• Basic salary £30,000 to £33,500
• Bonus 10%
• Pension (5% employer contribution)
• Company car or car allowance
• Health & safety coverage, NHS‑approved benefits, and 27 days holiday plus bank holidays
• Phone, laptop, iPad, and company credit card
• Opportunities for progression into senior FSE roles

The Company

• Well‑respected supplier of sophisticated medical diagnostics systems trusted by healthcare professionals.
• Provides innovative laboratory and medical systems across microbiology, immunodiagnostics, molecular diagnostics and blood bank screening.
• Focuses on product innovation, excellent customer service, and strong team culture.