Global Tech Support Engineer – Building Automation

Delta Controls Inc.; England; On-site; GBP 29,000 - GBP 46,000; Full time

Job summary

A leading building controls manufacturer is looking for a dedicated technical support specialist to assist partners and customers with HVAC and building automation solutions. The role includes providing remote and on-site support, training, and writing knowledge base articles. Candidates should have excellent communication skills, a background in HVAC, and be willing to travel globally. This is a full-time position based in Surrey, England with competitive compensation and benefits.

Benefits

Flexible hours and scheduling available

Three weeks of vacation

In-house training provided

Qualifications

• Handle pressure and stressful situations with a goal of customer satisfaction.
• Must have a valid Driver's license and current Passport.
• Must be willing and able to travel on request.

Responsibilities

• Provide technical support via telephone and email.
• Conduct on-site investigation of application and product related issues.
• Participate in functional reviews of hardware and software developments.

Skills

Superior communication skills

Excellent analytic abilities

Knowledge of HVAC

Good organizational skills

Team player

Education

Certification from an accredited electronic engineering program

Tools

Microsoft Office

AutoCAD

Visio

Job description

A leading building controls manufacturer is looking for a dedicated technical support specialist to assist partners and customers with HVAC and building automation solutions. The role includes providing remote and on-site support, training, and writing knowledge base articles. Candidates should have excellent communication skills, a background in HVAC, and be willing to travel globally. This is a full-time position based in Surrey, England with competitive compensation and benefits.