policyTransport Planner page is loaded## Transport Plannerlocations: Whitwicktime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 30, 2026 (30 days left to apply)job requisition id: JR10013375Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.**Transport Planner****Location:** Whitwick **Salary:** £28,000 – £31,000 **Hours:** 40 per weekMQP is looking for a proactive and highly organised **Transport Planner** to help keep our logistics operations running smoothly. If you thrive in a fast-paced environment and enjoy balancing customer needs with operational efficiency, this could be the perfect opportunity for you.**About the Role**As a Transport Planner, you will play a central role in coordinating deliveries, supporting customers, and ensuring our resources are used effectively. You’ll be the link between internal teams, hauliers, weighbridges, and customers—working to provide a reliable, high-quality service every day.**What You’ll Be Doing*** Coordinate internal and external shipping and order processes.* Make effective economic use of company resources to meet customer requirements.* Negotiate delivery times that work for both customers and the business.* Prioritise deliveries when supply challenges arise and liaise closely with weighbridges.* Monitor the forward programme to assess and allocate vehicle requirements.* Keep customers informed of delivery status and updates.* Accurately take and amend orders while maintaining thorough dispatch records.* Investigate customer and haulier queries and support issue resolution.* Maintain clear communication using internal systems and “desktop text” updates.* Build positive working relationships with customers and internal departments.* Manage customer complaints appropriately, escalating where necessary.* Support Order Centre reporting and maintain a professional standard at all times.**Skills & Knowledge*** Strong understanding of production processes and limitations.* Product knowledge across asphalt and drystone.* IT literate, with experience in Word, Excel and in-house systems such as SAP/Syncrotess.* Excellent verbal and written communication skills.**Experience*** Experience in a similar logistics, planning or transport environment is essential.**What We Offer****Work–Life Balance*** 27 days holiday (plus bank holidays)* Generous pension schemes* Life assurance**Wellbeing Support*** Employee Assistance Programme (EAP)* Access to an employee benefits portal, including gym discounts**Rewards & Benefits**We’re proud to be recognised as an Employer of Choice, with accreditations including:Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador |MPQC Member* **Competitive Package:**Salary, bonus incentives, generous pension, and life assurance* **Work-Life Balance:**27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options* **Family-Friendly Policies:**Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause* **Inclusive Culture:**Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)* **Wellbeing & Development:**Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact Recruitment@uk.heidelbergmaterials.com for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.