Supervisor jobs in United Kingdom

Events Operations Supervisor – The Hoxton, Holborn, London

We are looking for an experienced Events Operations Supervisor to lead the full use of our venue, ensuring exceptional guest experiences for business and social events.

• Supervise events in the absence of the Events Operations Manager, working within the strategy and events programme set by our Sales and Meeting & Events teams.
• Lead by example, confidently providing top Hoxton experiences for guests.
• Liaise closely with the central Meeting and Event bookings team to ensure seamless communication and a unique experience for guests.
• Work closely with the Head Chef, Division Managers and GM to deliver a consistently excellent standard of food and beverage to our guests.
• Be operationally present and lead the team in key events, providing outstanding experiences for guests.
• Provide proactive input and feedback, looking for opportunities to improve and innovate how we use the space.
• Handle set‑up, ad‑hoc requests, invoices and feedback, ensuring internal and external customers have the best possible experience.
• Supervise the Apartment Host, creating an environment where they feel valued and have opportunities to grow.
• Take overall responsibility for the health & safety of anyone using the area, including yourself.
• Provide a secure environment for customers and their property.

• A track record of supervising meetings and events teams; a natural at inspiring trust and bringing others along on a journey.
• 2+ years’ experience in hospitality or a busy, bustling environment (e.g., restaurant groups, hotels, contract events catering).
• Exceptional attention to detail in a fast‑paced environment, juggling many things at once while ticking every box.
• A passion for hospitality – creating memorable experiences for guests and colleagues.
• Ownership and pride in work, a roll‑up‑your‑sleeves attitude to seeing tasks through and delivering results.
• A willingness to try new approaches and experiment.
• Enthusiastic, confident and warm, able to contribute to a hardworking, supportive and fun team.
• Open, honest and strong communication skills.
• Flexibility in your week‑to‑week rota as business demands vary.

• Competitive salary up to £13 per hour with TRONC.
• 28 days of holiday (incl. bank holidays), pension and life insurance.
• Health cash plan for physical & mental wellbeing.
• Confidential hotline and mental health first‑aid network for support.
• Retail & hospitality perks through our partners.
• Enjoy a free night at The Hoxton and a meal for two when you first start.
• We’ll feed you during your shift.
• Excellent discounts across the Ennismore family for you and your loved ones.
• Free night at The Hoxton every year and bonuses on milestones.
• Opportunities to progress and switch roles within a global family of brands.
• Training, learning academies and development programmes to grow your skills.
• Extra time off to volunteer with partner charities.
• Regular team gatherings, drinks and bi‑annual parties.
• Enhanced family leave when expanding your family.
• Annual diversity and inclusion calendar of events.

Seniority level: Mid‑Senior level

Employment type: Full‑time

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