Supervisor

Bubble CiTea Ltd.; Grays; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading bubble tea brand in Grays is seeking a full-time Supervisor to support the Store Manager and maintain high product quality and customer service. The ideal candidate will have experience in the food/beverage industry and a positive, energetic attitude. This role offers opportunities for career progression and staff benefits including drinks on breaks and discounts.

Benefits

Free bubble tea drink on breaks

Pension Scheme

Staff discount scheme

Qualifications

• Experience in driving a high sales-focused culture.
• Ability to work flexible hours, including evenings and weekends.
• Legally eligible to work in the UK.

Responsibilities

• Support the Store Manager in daily operations.
• Maintain product quality and customer service standards.
• Lead team members in store upkeep.

Skills

Experience in fast-paced food/beverage industry

Customer relationship management

Team leadership

Problem-solving

Content creation for TikTok

Job description

LocationGrays, United Kingdom# Supervisor at Bubble CiteaLocationGrays, United KingdomSalary£25500 - £26500 /yearJob TypeFull-timeDate PostedNovember 20th, 2025Apply Now**Bubble Up Your Career!**BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We're more than just a place to work—we’re a place where careers are built, friendships are made, and people grow together.We don’t just hire — we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you’re starting your first job or looking to take the next step, we’ll support you with training, progression, and a team that grows together.**OUR MISSION**Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers**WE ARE LOOKING FOR*** Full-Time Supervisor**YOU WILL*** Be part of a support network working alongside the Store Manager* Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality* Ensure product quality and customer service are met company standard* Lead team members to maintain the cleanliness and upkeep of our kiosks* Protect employees and customers by providing a safe and clean store environment* Ensure operate efficiently and effectively by bubble baristas to accomplish daily duties* Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling* Remain calm & observant during busy periods or under unforeseeable situations and deploy the team members to ensure best customer experiences* Manage and create content for the tiktok* Complete the reasonable tasks that assigned by the company**YOU ARE*** Ideally have experience in driving a high sales-focused culture in fast-paced food/beverage industry* Be able to work flexible hours, including evenings, weekends or holidays* Legally eligible to work in the UK* An energetic person with positive thinking, with a ‘can do’ attitude* Maintain regular and consistent attendance and punctuality* Willing to learn new skills and share your knowledge with our customers & the team**WE WILL*** Amazing opportunities for career progression* Treat you a free bubble tea drink on breaks during the shift* Pension Scheme* Offer you staff discount scheme on our lovely bubble tea drinks* Provide you with great training to ensure you fit into the team as quickly as possible* Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA