Supervisor/Team Leader- Full-time 45hrs. Mon to Sun. £13.50 p/h

HoP Vietnamese Limited; City of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading Vietnamese restaurant chain in London is seeking a Supervisor/Team Leader to manage day-to-day operations. The ideal candidate should have at least a year of management experience in hospitality and a passion for food service. This role offers competitive pay, a structured career ladder, and various employee benefits. Join us to lead a team and deliver a remarkable dining experience.

Benefits

Competitive hourly rate

Day off on birthday

Free food on every shift

Team events & parties

Referral scheme

50% discount for family/friends

Gifts on special occasions

Qualifications

• At least 1 year of previous supervisor/management experience.
• Experience in the restaurant or hospitality industry.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist in running a successful restaurant and delivering great performance.
• Steer daily operations and ensure top-notch service.
• Lead by example and inspire colleagues.

Skills

Previous supervisor/management experience

Excellent communication skills

Problem-solving under pressure

Operational knowledge

Job description

Supervisor/Team Leader – Full‑time (45 hrs. Mon to Sun.)

£13.50 per hour.

Fast. Fresh, Fearless. Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes?

As we grow across the UK and London, we are looking for thoughtful & free‑spirited leaders to deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it!

Responsibilities

• Assist the Assistant General Manager in running a successful HOP restaurant and delivering great restaurant performance.
• Steer the daily operations and ensure top‑notch service, delicious food, happy teams and happy customers.
• Lead by example, inspire and energise colleagues, and play a key role in ensuring the smooth daily running of the restaurant.
• Support optimisation of workflows, manage stock and keep costs in check without compromising on quality.
• Make sure health, safety and licensing standards are always met.
• Handle customer feedback with a smile and train and support a happy, motivated team.
• Deliver an exceptional dining experience.

About You

• At least 1 year of previous supervisor/management experience.
• Experience in the restaurant, hospitality, quick‑service or casual dining industry.
• Proven ability to thrive in a fast‑paced restaurant, balancing efficiency with great customer experience.
• Operational knowledge, including stock management, compliance and cost control.
• Hands‑on approach – willing to step in when needed.
• Excellent communication skills, engaging team members and customers.
• Problem‑solver who stays cool under pressure and adapts quickly to challenges.
• Passion for food and service; understanding of Vietnamese cuisine or culture is a bonus.

What’s On Offer

• Competitive hourly rate.
• Day off on your birthday and 1 extra day for every two years working for HOP.
• Structured career ladder for development.
• Free food on every shift.
• Team events & parties.
• Referral scheme.
• Flexible pay through Wagestream.
• 50% discount when you come with family or friends.
• Gifts on special occasions.

Job Details

Location: London (100% Onsite)

Employment type: Full‑time

Seniority level: Mid‑Senior

Industry: Hospitality

Applications close soon. Apply here for a fast‑track path to our Leadership Team.