Service Delivery jobs in United Kingdom

Join GEOAmey as a Resource & Vetting Business Partner and lead sustainable business growth in the secure, non‑emergency patient transport and specialist & vulnerable passenger transport sectors.

• Business Development & Growth:
  • Identify and develop new business opportunities within the secure, non‑emergency healthcare and vulnerable passenger transport sectors.
  • Lead the tendering and bidding process for new contracts, collaborating with operational, compliance, and finance teams.
  • Build and maintain strong relationships with NHS Trusts, Integrated Care Boards (ICBs), Local Authorities, specialist schools, and social care organisations.
  • Explore and expand growth opportunities in both public and private sector markets.
  • Monitor industry trends, competitor activity, and emerging market needs to position the company’s services effectively.
• Client & Stakeholder Management:
  • Act as the primary point of contact for potential customers and partners.
  • Manage the initial customer relationship to ensure high satisfaction, retention, and growth opportunities are realised and hand over the service to operations upon go‑live.
  • Work closely with operational teams to ensure service delivery aligns with contractual commitments and customer expectations.
• Strategic Planning & Reporting:
  • Lead the development and implementation of the company’s growth strategy.
  • Provide regular reports and forecasts on sales pipeline, contract performance, and market insights to senior management.
  • Collaborate cross‑functionally with operations and finance to align business development activities with broader company goals.
• Compliance & Quality:
  • Ensure all business development activities comply with relevant healthcare, safeguarding, and transportation regulations and best practices.
  • Champion high‑quality, person‑centred accompanied logistics services that meet the needs of complex and vulnerable passengers.

• Proven experience in business development, sales, or commercial roles, ideally within healthcare transport, social care transport, or public sector services.
• Strong understanding of non‑emergency patient transport operations and safeguarding responsibilities related to vulnerable passengers.
• Demonstrable success in preparing and winning tenders and securing new contracts.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and sustain long‑term partnerships with public sector organisations and other key stakeholders.
• Self‑motivated with a proactive and strategic mindset.
• Full UK driving licence (required) and nationwide travel as required.

• Experience working with NHS Trusts, local authorities, or social care providers and quality frameworks.
• Knowledge of key legislation, such as the Care Act, Children Act, and Health & Social Care Act.
• Background in transport logistics, healthcare service provision, or related sectors.

Manchester or Birmingham – Hybrid – Up to £65,000 per annum.
£50,000.00 – £70,000.00 – 1 month ago

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