Account Director

UBT Pty; United Kingdom; Hybrid; GBP 70,000 - 80,000; Full time

Job summary

A growing IT services firm in the United Kingdom seeks an Account Director to lead client relationships and develop strategic account plans. The candidate should have over 5 years in account management, exceptional communication skills, and a strong commercial mindset. This full-time role offers a salary of £70,000 - £80,000 plus profit share. Join a collaborative team that values your ideas.

Benefits

Competitive salary plus profit share

Company car and technology package

24 days’ annual leave plus bank holidays

Supportive team culture

On-site gym and free lunch

Qualifications

• 5+ years’ experience in account management or client services, ideally in the retail or B2B sector.
• Excellent communication and stakeholder management skills.
• A proven record of growing and retaining key accounts.

Responsibilities

• Act as the senior point of contact for key accounts, ensuring needs are met and expectations exceeded.
• Develop and execute strategic account plans to drive retention, growth, and profitability.
• Identify and deliver cross-sell and upsell opportunities aligned to client goals.

Skills

Account management

Client relationship building

Communication

Stakeholder management

Commercial mindset

Job description

UBT Bognor Regis, England, United Kingdom

Account Director

Remote / Hybrid (South Coast HQ)

Type: Full-time, Permanent

Salary: £70,000 - £80,000 + Profit Share

Responsibilities

• Act as the senior point of contact for key accounts, ensuring needs are met and expectations exceeded
• Develop and execute strategic account plans to drive retention, growth, and profitability
• Identify and deliver cross‑sell and upsell opportunities aligned to client goals
• Lead performance reviews, ensuring transparency, insight, and continuous improvement
• Partner with internal teams to ensure smooth service delivery and consistent client satisfaction

Requirements

You’ll bring both commercial edge and relationship depth. You’re someone who enjoys being close to clients — understanding their challenges, shaping solutions, and unlocking new potential.

• 5+ years’ experience in account management or client services, ideally in the retail or B2B sector
• Excellent communication and stakeholder management skills
• A proven record of growing and retaining key accounts
• A strong commercial mindset with the ability to identify opportunity and deliver value
• Confidence in leading both client discussions and internal teams

Benefits

• Competitive salary of £70,000 - £80,000 plus profit share scheme
• Company car and latest technology package
• 24 days’ annual leave plus bank holidays
• Supportive, collaborative team culture where your ideas are valued
• Access to on‑site facilities including a gym and free lunch when working from HQ

Why Join?

This role offers the autonomy, influence, and opportunity to make a visible impact — within a business that's growing fast and built on strong values of partnership, service, and performance.
If you’re motivated by creating lasting client relationships and driving real commercial results, we’d love to hear from you.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Customer Service

Industries

• IT Services and IT Consulting