Support Worker

Making Space; Ellesmere Port; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community support organization in Ellesmere Port is looking for a Bank Support Worker. The role involves providing support and advice to service users and their carers. No prior experience is required as on-the-job training will be provided. The position offers a competitive hourly wage and multiple benefits including holiday pay and professional development opportunities.

Benefits

Access to 30% of wages as you earn

Health service discounts

Up to 28 days holiday

Double time for bank holidays

Pension scheme with employer contribution

Paid sick leave

Qualifications

• No prior industry experience or specific qualifications are required.
• Successful applicants will receive on-the-job training.

Responsibilities

• Provide support, advice and information to service users and carers.
• Assist carers to develop coping strategies and conduct home visits.
• Help empower and support carers on a one-to-one basis.
• Collaborate with team members to maintain high service standards.

Skills

Values-based support

Communication

Empathy

Education

Professional qualifications in Health and Social Care

Job description

Bank Support Worker

Making Space Charity – Hartley Place, Ellesmere Port, CH65 7DJ

Salary: £12.60 per hour

Hours: Bank

At Making Space we live by five core values – Kind Hearts, Tailor Making, Dreaming Big, Having Courage, and Being Ready. These values guide everything we do and shape the way we support those we serve.

Responsibilities

• Provide values‑based support, advice and information to service users and carers, ensuring they have access to practical and emotional support.
• Assist carers to develop coping strategies, conduct home visits and carer assessments, and provide information about available mental health and support services.
• Help empower and support carers on a one‑to‑one basis, making a positive impact in the lives of carers and their loved ones.
• Collaborate with team members to maintain high standards of service delivery and professional practice.

Qualifications

No prior industry experience or specific qualifications are required. Successful applicants will receive step‑by‑step on‑the‑job training and have the opportunity to undertake professional qualifications in Health and Social Care, Management, Admin, and more.

Benefits

• Stream – Access up to 30% of your wages as you earn.
• Lifestyle benefits through Bravo Benefits and health service discounts.
• Up to 28 days holiday per year including bank holidays (pro‑rated for part‑time).
• Double time for Christmas Day, Boxing Day, and New Year’s Day.
• Employees can buy and sell up to 2 weeks of holiday – statutory limits apply.
• Access to our library of learning through our e‑portal.
• Investment in qualifications (Level 2‑6 in Health and Social Care, Management, Admin, etc.).
• Strong career progression – at least half of senior posts are filled internally.
• Travel schemes including cycle‑to‑work, car maintenance, and 45p per mile travel expenses.
• Colleague engagement hub with monthly and annual colleague awards.
• Pension scheme – 3% employer contribution as a minimum.
• Paid sick leave.

Successful applicants will be subject to employment checks, including DBS and reference checks, and will receive safeguarding training. Making Space is an equal opportunities employer.

We can only accept applications from those who are legally entitled to live and work within the United Kingdom.