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Global IT Support Engineer — 2nd/3rd Line
Fauna & Flora International
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Global IT Support Engineer — 2nd/3rd Line
Job summary
An international conservation organization in Cambridge is seeking an IT Technical Officer to provide second- and third-line IT support services. The role requires a keen interest in IT, strong problem-solving skills, and experience in end-user support. Excellent interpersonal skills are essential for building effective relationships across the organization. In return, the position offers a competitive salary, generous benefits, and the opportunity to work in a dynamic environment focused on global conservation.
Benefits
Qualifications
- Keen interest in IT and technology with relevant skills.
- Previous experience providing end-user support services.
- Ability to learn new systems and acquire new knowledge.
Responsibilities
- Provide second- and third-line IT support services globally.
- Liaise with external providers when relevant.
- Build effective relationships with colleagues.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.