Public Liability Claims Team Manager

Crawford Group; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading claims administration company in Leeds is seeking a Team Leader to support a growing team of claims handlers. This role involves managing public liability claims, mentoring staff, and ensuring excellent customer service. The ideal candidate will have experience in claims management, exceptional organizational skills, and the ability to handle challenges calmly. This position offers an opportunity to develop a successful team in a professional environment.

Qualifications

• Experienced team leader from a claims background preferred.
• Evidence of mentoring teams to high performance.
• Knowledge of the principles of insurance and claims processes.

Responsibilities

• Handle a variety of public liability claims.
• Support and guide the claims handlers in investigations.
• Train teams on policy cover and communicate professionally.

Skills

Mentoring and developing teams

Knowledge of insurance principles

Exceptional customer service

Organisational skills

Adaptability to changing priorities

Job description

A leading claims administration company in Leeds is seeking a Team Leader to support a growing team of claims handlers. This role involves managing public liability claims, mentoring staff, and ensuring excellent customer service. The ideal candidate will have experience in claims management, exceptional organizational skills, and the ability to handle challenges calmly. This position offers an opportunity to develop a successful team in a professional environment.