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Resident Experience Advisor – Student Accommodation
Job summary
A leading student accommodation provider in Sheffield is seeking a Customer Service Advisor to enhance resident experience. In this role, you'll provide outstanding support, manage resident enquiries, and assist with community events. The ideal candidate is a friendly, organised individual with strong communication skills and a passion for customer service. This position offers competitive pay and the opportunity to contribute to a welcoming environment for students.
Benefits
Qualifications
- Friendly and great at building relationships.
- Confident in handling enquiries and resolving issues.
- Willingness to learn and a passion for customer service.
Responsibilities
- Provide excellent customer service and respond to resident enquiries.
- Manage payments and maintain accurate records.
- Assist with events and community engagement.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.