Operations Head jobs in United Kingdom

Join to apply for the Operations Manager role at Touchstone Group Ltd.

We are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function.

• Manage the delivery of all property management services within the business area and continuously improve management services to meet budget targets and client expectations.
• Ensure customer service is of a high standard.
• Line management: undertake appraisals and lead the development of other members of staff.
• Deliver property management services for void properties and administrative tasks, in line with current legislation and best practice.
• Work closely with other Senior Managers to determine best practice and implement a uniform approach.

• The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice.
• As well as continually assessing existing operational procedures, you will work closely with other Senior Managers to determine what is best practice and implement a uniform approach.
• Ensuring customer service is of a high standard is a key part of this role.
• Line management is a key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.

• Knowledge of the property sector
• Experience of leading and managing teams
• Sound financial skills
• Analytical / problem solving skills
• Stakeholder engagement skills

• Excellent holiday pay and sick pay
• Pension with matched contributions
• Training
• Extra perks including huge discounts and offers from shops, cinemas and much more

We are committed to safeguarding and an inclusive recruitment process. DBS checks may be applicable where required. We offer reasonable adjustments to support applications or interviews and a guaranteed interview scheme for candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role.

If you are a Places for People customer, you can contact our skills and employment team for support with your application. If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

Safeguarding: safeguarding is everyone's responsibility. We follow robust safeguarding policies and procedures to protect customers and colleagues, including pre-employment checks where applicable.

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Software Development

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