The Workday HCM Consultant will “bridge the gap” between the business and technical teams by solving complex problems. They will guide clients through the transformation, implementation, and operation phases of a Workday implementation. They must have a technical aptitude and be capable of configuring the system to meet the business and design requirements.
Responsibilities
- Become a Workday HCM product expert with knowledge of design, configuration, testing and implementation.
- Leverage your expertise to recommend the best solution based on the client’s requirements, budget and timeframe; with the flexibility to adapt the scope as additional needs are identified.
- Track issues and risks, communicate status and escalate concerns applicable for all clients in their portfolio.
- Guide the client through facilitated design sessions and configuration decisions based on best practices and an understanding of the client’s unique business requirements at all stages of the project.
- Regularly engage and support the client through all phases of the project, ensuring a smooth transfer from legacy systems to the Workday HCM solution.
- Perform multiple tasks under limited direction, while regularly keeping the client, the project team and the Engagement Manager abreast of changes or progress related to the project.
- Display a hands‑on expertise of the software, including loading client data, moving configuration from tenant to tenant, and configuring business processes and security.
- Act as a mentor to fellow consultants and analysts, including providing support for shadow assignments.
- Actively participate in update training and internal opportunities to share one’s skills and learnings with others within the organization.
- Additional duties as assigned by manager.
Skills & Requirements
- Bachelor’s degree or equivalent required.
- 1+ years of Workday HCM functional implementation experience.
- Workday HCM certification highly desired.
- Experience gathering business requirements, designing and prototyping, testing, and implementing practical business solutions under multiple deadlines.
- Passion for exceptional customer service and collaboration.
- Strong communication and presentation skills, with the ability to effectively manage customer expectations.
- Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel and PowerPoint programs.
Why Choose Cognizant
- Entrepreneurial environment that welcomes your ideas.
- Opportunity to do great work.
- Outreach programs that support communities and tap into your volunteer spirit.
- Learning opportunities to help current needs and advancement.
- Global operations, with opportunities in North America, Europe and Asia Pacific.
- An abundance of affinity groups to meet your needs.
Cognizant Core Values
- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.