Uckfield Shop Assistant – St Wilfrid’s Hospice

Uckfieldvolunteer; Uckfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused organization in Uckfield seeks volunteers to support their charity shop operations. You'll assist customers, manage transactions, and help maintain the shop environment. Ideal candidates are friendly, self-motivated, and willing to learn. Up to three shifts per week are expected, each lasting around four hours. Training is provided in various areas including customer service and shop operations.

Qualifications

• Must be friendly and welcoming to customers.
• Self-motivated with teamwork skills.
• Confidence in cash handling is necessary, training provided.

Responsibilities

• Support the manager alongside fellow volunteers.
• Welcome and serve customers, ensuring high service standards.
• Operate electronic till to process purchases.
• Contribute to keeping shop premises clean and tidy.
• Assist in stock security and replenishment.

Skills

Friendly and welcoming

Self-motivated

Confidence in cash handling

Flexible and reliable

Teamwork

Job description

St Wilfrid’s Hospice, situated in Eastbourne, provide care to people with life limiting illnesses to Eastbourne, Uckfield, Heathfield, and the surrounding area.

About this opportunity

In detail, we are looking for:

• Till Tappers
• Customer Chatters
• Clothing Streamers
• Bric-a-Brac Cleaners
• Backroom Packers
• Book Stackers
• Puzzle Sorters
• in short: St Wilfrid’s Supporters!!!

The shop is open Monday to Saturday, 9.15am to 4.45pm! We are looking for Volunteers happy to serve customers as well as help at the back when the shop is not too busy!

Tasks include:

• Support the Manager alongside fellow Volunteers
• Welcome and serve customers, offering a high standard of service
• Operate electronic till to process purchases
• Contribute to keeping the shop premises clean and tidy
• Assist the manager in ensuring stock and cash security
• Assist in replenishing and displaying of stock and furniture
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities

You will need:

• To be friendly and welcoming
• To be self-motivated
• To have confidence in cash handling (training will be given)
• To be flexible, reliable and happy working in a team
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice
• To undertake training as invited by the manager of the role
• To wear a name badge when you are volunteering

Training & Support:

• Organisational Induction Training
• Information Governance
• Site specific induction and training at your chosen shop/location
• Role specific training including manual handling, and steamer operation.

Disclose and Barring Service (DBS) Check:

Not required in this role

Health and Safety Considerations in this role:

• Slips, trips and falls
• Emergency procedures (fire/first aid/escape routes)
• Individual capability (physically able to perform tasks)
• Appropriate clothing, (long hair tied back, sturdy shoes)

Suggested Time Commitment

Up to three shifts a week, a shift is usually four hours.

This is for our Uckfield shop, located at 25 High St, Uckfield, TN22 1AG.

For more information

For more information please either come in and see us at Wealden Volunteering, or call us on 01825 760019, or email us at [e-mail]