Receptionist/Veterinary Care Assistant (Part-Time)

Kernow Vet Group; Leeds; On-site; GBP 20,000 - 25,000; Part time

Job summary

A veterinary clinic is seeking a compassionate part-time Receptionist/Veterinary Care Assistant in Leeds. Key responsibilities include providing customer service, assisting with veterinary procedures, and managing reception tasks. Candidates should have prior experience in a similar role and excellent communication and multitasking skills. Benefits include competitive pay, generous annual leave, and opportunities for professional development.

Benefits

6.6 weeks annual leave

Additional leave for birthdays

Cycle to work scheme

Discounted staff pet care

Qualifications

• Previous experience in a similar role with reception duties is preferable.
• Strong customer service and communication skills are essential.
• Ability to multitask efficiently.

Responsibilities

• Assist veterinary surgeons during examinations and surgeries.
• Provide exceptional customer service to clients at the reception desk.
• Maintain a clean and organised clinical environment.

Skills

Customer service

Communication skills

Multi-tasking

Animal handling

IT skills

Job description

Receptionist/Veterinary Care Assistant (Part-Time)

Are you passionate about animals and dedicated to their wellbeing?

We are looking for a skilled and compassionate individual to join our veterinary clinic as a Receptionist/Veterinary Care Assistant at our Meanwood branch. As a Veterinary Care Assistant, you will play a crucial role in supporting our Veterinary Surgeons and ensuring the smooth operation of our clinic. This position is primarily Reception based, alongside supporting our clinical team with hands‑on nurse assistant duties when required.

Your responsibilities will include but are not limited to:

• Assisting veterinary surgeons during examinations and surgeries.
• Handling and caring for animals with empathy and compassion.
• Maintaining a clean and organised clinical environment.
• Providing exceptional customer service to clients at the reception desk.
• Answering and making phone calls, scheduling appointments and managing client queries.
• Assisting with billing and maintaining accurate records.

About the rota

This is a part‑time permanent role working 32 hours per week on a Monday, Tuesday, Thursday and Friday with 1 in 4 Saturday mornings. There will be alternate shift patterns including:

• Week 1: 8:15am to 5:15pm
• Week 2: 9:30am to 6:30pm

The flexibility to work between the hours of 8am to 6:30pm is essential. Must be able to travel to our Thornbury branch for training and other branches as and when required.

• Previous experience in a similar role with reception duties is preferable.
• Strong customer service and communication skills are essential.
• Ability to multitask efficiently.
• Good administration and IT skills for managing reception duties.
• Experience in cash handling/balancing.
• Confidence in animal handling.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave FTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family‑friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non‑accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits – reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

52 Green Road, Meanwood, Leeds, LS6 4JP, United Kingdom