Jobs in Milton Keynes, United Kingdom
Airports Sector Growth Leader – UK & Ireland
Thomas & Adamson
Executive Personal Assistant to Founder — High-Impact Role
Zip Hustle
Discover more opportunities than anywhere else. Find more jobs nowDrainage Tech Sales Manager (Remote + Car)
Metro Rod Limited
Field Service Engineer - South West
Philips International
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Philips International
SaaS Sales Manager – Remote, OTE 55k– 70k, Wellness
eGym
Part-Time Study Start-Up Lead, UK Clinical Trials
Zip Hustle
Field Sales Consultant — Uncapped Commissions & Fast Activations
Methodfi
London-Based Senior Project & Contracts Lead, Fire & Security
Global Fire & Security
Remote Product Manager, Health Tech SaaS & Roadmap Lead
AnaVation LLC
Senior Commercial Solicitor - Remote, Flexible Hours
Harper James Solicitors
Virtual Assistant and Customer Service
Job summary
A remote customer service company is seeking a highly organized Virtual Assistant & Customer Experience Specialist to support customer communication, order management, and general operations. The ideal candidate will respond to inquiries, assist with quotes, and manage order timelines. Strong written communication and tech-savviness are essential. This role offers a flexible schedule of 10–25 hours/week with competitive hourly pay ranging from $8.00 to $12.50 based on experience.
Qualifications
- Experience in customer service, e-commerce, or virtual assistant roles is required.
- Detail-oriented with strong organizational skills is essential.
- Ability to work quickly and respond to customers the same day.
Responsibilities
- Respond to customer inquiries via multiple channels.
- Assist customers with quotes and product questions.
- Manage order timelines and coordinate with manufacturers.
- Organize files and support administrative tasks.
Skills
Tools
We’re looking for a highly organized Virtual Assistant & Customer Experience Specialist to support daily customer communication, order management, and general operations. You’ll help customers through the full process—from inquiry to delivery—and ensure every project runs smoothly.
- Respond to customer inquiries via Gorgias, email, Shopify inbox, and social channels
- Assist customers with quotes, product questions, and customization details
- Manage order timelines, artwork approvals, and production updates
- Coordinate with manufacturers and fulfillment partners
- Organize files, maintain checklists, and support administrative tasks
- Strong written communication
- Highly organized and detail-oriented
- Experience in customer service, e-commerce, or virtual assistant roles
- Tech-savvy (Shopify, Google Drive, etc.)
- Able to work quickly and respond same-day to customers
- Experience with premium or design-focused brands
- Familiarity with signage, printing, or basic design tools (e.g., Canva)
- 10–25 hours/week, remote, with potential to grow
- Competitive hourly rate based on experience
Pay: $8.00 – $12.50 per hour
Work Location: Remote
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.