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1,469

Customer Support jobs in United Kingdom

Dutch Customer Care Account Manager

Onepilot

City of London
Hybrid
GBP 60,000 - 80,000
26 days ago
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Technical Support Manager: AI, Automation & Growth (Hybrid)

Elliptic Enterprises Ltd.

City of London
Hybrid
GBP 80,000 - 100,000
26 days ago

Program Manager

Fortinet Inc.

City of London
Hybrid
GBP 55,000 - 75,000
27 days ago

Cycling Customer Experience Executive (Remote)

School Result

United Kingdom
Remote
GBP 27,000 - 28,000
27 days ago

Customer Success Manager — Growth & Upsell (EMEA)

Methodfi

City of London
On-site
GBP 40,000 - 60,000
29 days ago
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Director Customer Enablement (all genders)

Zalando

Cheltenham
Hybrid
GBP 80,000 - 100,000
11 days ago

Director Customer Enablement - Tradebyte (all genders)

Zalando

Cheltenham
Hybrid
GBP 80,000 - 100,000
10 days ago

Director Customer Enablement (all genders)d

Zalando

Cheltenham
Hybrid
GBP 70,000 - 90,000
10 days ago
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Customer Services Manager

Porvair Filtration Group

Fareham
On-site
GBP 50,000 - 60,000
12 days ago

Lead Delivery Manager

Computacenter Holding GmbH

Cambridge
Hybrid
GBP 70,000 - 90,000
12 days ago

Operations Specialist

In Cork

Greater London
On-site
GBP 45,000 - 65,000
12 days ago

IT Customer Service Manager

City of Portsmouth College

Portsmouth
On-site
GBP 41,000 - 44,000
8 days ago

Team Lead – Technical Service Engineering, Life Sciences

Azenta US, Inc.

Manchester
On-site
GBP 50,000 - 70,000
12 days ago

Ticket Sales & Guest Experience Executive Venues Vaillant Live

Utilita Arena

United Kingdom
On-site
GBP 25,000 - 35,000
13 days ago

Disputes/Chargeback Resolution Specialist Cardiff

Applied Intuition Inc.

Cardiff
Hybrid
GBP 80,000 - 100,000
30+ days ago

Deputy Manager

Moss Bros Group

Oxford
On-site
GBP 30,000 - 40,000
8 days ago

Deputy Manager

Moss Bros Group

Worcester
On-site
GBP 40,000 - 60,000
8 days ago

Deputy Manager

Moss Bros Group

Cannock
On-site
GBP 30,000 - 40,000
13 days ago

Deputy Manager

Moss Bros Group

City of Edinburgh
On-site
GBP 30,000 - 40,000
13 days ago

Head of Commercial

Culina Group

Milton Keynes
On-site
GBP 80,000 - 100,000
12 days ago

Deputy Manager

Moss Bros Group

Birmingham
On-site
GBP 60,000 - 80,000
13 days ago

Trade Counter Assistant / Driver

Eurocell

United Kingdom
On-site
GBP 28,000
8 days ago

Trade Counter Assistant / Driver

Eurocell

Kirkcaldy
On-site
GBP 27,000 - 32,000
8 days ago

Tenancy Sustainment Officer

Housing Quality Network

England
Hybrid
GBP 34,000
10 days ago

Customer Service and Sales Apprentice

Professional Apprenticeships ltd

Bristol
On-site
GBP 20,000 - 25,000
12 days ago

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Top companies:

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Top cities:

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Similar jobs:

Customer Care Advisor jobsSupport Worker jobsAssistant Customer Service jobsCustomer Care Assistant jobsCustomer Service jobsCustomer Service Assistant jobsProject Support jobsRemote Customer Service jobsSales Support jobsCustomer Care Manager jobs
Dutch Customer Care Account Manager
Onepilot
City of London
Hybrid
GBP 60,000 - 80,000
Full time
26 days ago

Job summary

A dynamic tech startup is seeking a Customer Care Account Manager to oversee a team of agents and manage client relationships. The ideal candidate should have over 2 years of experience in customer support, be data-driven, and fluent in Dutch and English or French. This role offers a flexible remote policy, an attractive package, and strong growth potential in a rewarding team environment.

Benefits

Attractive package with equity
Flexible remote policy
Regular team events

Qualifications

  • Experience in customer support or operational roles.
  • Over 2 years of relevant experience.
  • Willingness to get hands-on when required.

Responsibilities

  • Manage and train Onepilot agents.
  • Build and maintain relationships with clients.
  • Deliver quality reporting and optimize processes.
  • Oversee knowledge management and onboarding of new clients.

Skills

Collaboration skills
Data-driven mindset
Team player
Problem-solving
Fluency in Dutch and English or French
Job description
# Dutch Customer Care Account Manager## Onepilot is hiring!## Job Description### Missions* *Agents Management:* + Strong collaboration skills with Onepilot agents (between 10 and 30 agents on average) + Forecast recruitment needs and the staffing in order to deliver ops quality and productivity aligned with growth targets + Training of new Onepilot agents + Structure, organize and retain the agents team* *Client Performance:* + Build and maintain strong relationships with your portfolio of clients + Deliver best-in-class quality reporting all the data needed + Optimize processes to improve efficiency + Identify and capitalize on upselling or cross-selling opportunities + Oversee knowledge management (training modules, knowledge base) as well as customer reporting (regular steering committees, day to day data management) + Challenge and refine internal processes + Onboarding of new clients with the support of your Account Director### Conditions & avantages* Start as soon as possible* Attractive package with equity.* Be part of a fast-growing startup with strong career growth potential (account management, sales, product, tech, etc.).* Work in a dynamic and rewarding environment with a young, energetic team.* Contribute to the international expansion of a high-growth company across France and Europe.* Flexible remote policy.* Regular team events (all-hands, offsite…)## Preferred Experience* Experience in customer support or operational roles* Data-driven mindset with a passion for achieving goals and tackling new challenges* Strong team player and confirmed problem solver* Willingness to get hands-on when required* Fluent in Dutch and English OR French First call to discuss the role & your motivation Case study (take approximately 1h to prepare) Interview with Lucas our COO Final interview with one of Onepilot team member*We’re committed to building a diverse and inclusive team. We encourage applications from individuals of all backgrounds, experiences, and identities.*## Additional Information* Contract Type: **Full-Time*** Location: **Paris, London*** Experience: **> 2 years*** **Occasional remote authorized**
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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