Customer Service Manager jobs in United Kingdom

Are you an experienced accounts professional looking for an opportunity to grow your career in a supportive and ambitious environment? We are seeking an Accounts Manager to join a friendly, high-performing team. This is a great chance to work with a diverse client portfolio, mentor junior staff, and play a key role in delivering exceptional service and advice. For the right candidate, there’s clear potential to progress to senior leadership roles in the future.

• Lead, support, and develop a small team, ensuring high-quality work and effective collaboration.
• Manage a varied portfolio of clients, acting as their main point of contact.
• Oversee the preparation and review of accounts, tax returns, and related financial information.
• Ensure compliance with relevant regulations and deadlines.
• Provide practical advice to help clients achieve their goals and improve performance.
• Support senior colleagues on wider projects and contribute to the growth of the practice.

We’re looking for someone with a strong background in accountancy practice who enjoys working closely with clients and supporting a team. You’ll be confident in managing relationships, reviewing technical work, and providing sound advice.

• Professional accountancy qualification (ACA, ACCA, or equivalent).
• Solid experience in accounts preparation and tax work within practice.
• A track record of supervising or managing others.
• Strong organisational skills with the ability to manage competing priorities.
• Clear communication skills and the confidence to deal with a wide range of clients.
• A proactive, approachable style and a commitment to delivering high-quality service.
• Salary: 40K - 55K dependant on experience and annual salary review.
• Flexible and hybrid working options.
• 25 days annual leave plus bank holidays (with option to carry over).
• Pension scheme with matched contributions after 4 years’ service.
• Flexible benefits including private medical insurance, cycle-to-work, and charitable giving options.
• Employee Assistance Programme and health support.
• Bonus and commission opportunities.
• Enhanced Maternity and Paternity pay (after qualifying period).