Customer Service jobs in United Kingdom
Rental Customer Advisor
Arnold Clark Group
Holding Store Manager - Redhill
New Look Group
Project Officer (Waste)
Buckinghamshire Council
Sales Administrator
Latest Sales Jobs
Discover more opportunities than anywhere else. Find more jobs nowRestaurant Shift / Floor Manager
Tim Hortons
Restaurant Shift / Floor Manager
Tim Hortons
Restaurant Shift / Floor Manager
Tim Hortons
Connect with headhunters to apply for similar jobsAssistant Sales Manager/Valuer
The Chancellors Group
Restaurant Shift / Floor Manager
Tim Hortons
Restaurant Shift / Floor Manager
Tim Hortons
Restaurant Shift / Floor Manager
Tim Hortons
Project Director
Morgan Sindall Group Plc
Chef Manager
Mount Charles Group
Retail Sales Designer
Wren Kitchens Limited
Stock/Customer Service Advisor
Haldane Group
Assistant Site Manager
Allison Homes Limited
Skilled Technician, National Windscreens WATFORD
National Windscreens
Rental Customer Advisor
Job summary
A leading rental company is seeking a Rental Customer Advisor for its Ayr Car & Van Rental branch. The role involves providing excellent customer care, handling inquiries and complaints, and ensuring effective operations through strong administrative skills. Ideal candidates are flexible, organized, and possess a full UK driving licence. This full-time position offers 33 days of annual leave, flexible working conditions, and generous employee discounts, fostering a supportive and inclusive work environment.
Benefits
Qualifications
- Demonstrable ability to work effectively as part of a team.
- Flexibility to work shifts on a rota basis seven days per week.
Responsibilities
- Delivering a consistently excellent level of customer care.
- Handling customer complaints and queries.
- Monitoring and controlling expenditure.
- Running daily reports and ensuring they’re acted on.
Skills
We’re looking for an organised and enthusiastic Rental Customer Advisor for our Ayr Car & Van Rental branch.
- 33 days’ annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- …and much more
Full time: 45 hours per week, 5 days out of 7 and alternate weekends
As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.
The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.
- Delivering a consistently excellent level of customer care, both face to face and on the telephone
- Using your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficiently
- Handling customer complaints and queries
- Monitoring and controlling expenditure
- Running daily reports and ensuring they’re acted on
- Helping to promote the branch and a positive customer experience
- Occasionally covering at other branches when needed
- Strong administrative skills
- Demonstrable ability to work effectively as part of a team
- Good communication skills
- The flexibility to work shifts on a rota basis seven days per week and also cover other branches
- A full UK driving licence
- Previous experience of working in the rental industry
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.