Restaurant Shift / Floor Manager

Tim Hortons; Oldbury; On-site; Full time

Job summary

A leading coffee chain in Oldbury is looking for a Restaurant Shift/Floor Manager to lead and inspire a team, managing the restaurant's daily operations. The ideal candidate will have prior restaurant management experience and a passion for customer service. This role offers a competitive salary plus benefits in a supportive environment, allowing for career growth and development within the expanding company.

Benefits

Staff meals & discount

Opportunities for career growth

Supportive working environment

Qualifications

• Previous experience in restaurant management or strong assistant ready to step up.
• Hands-on, can-do attitude is essential.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Support in leading and inspiring an energetic team.
• Manage stock, schedules, training, and operations.
• Drive performance and quality every shift.

Skills

Restaurant management experience

Excellent communication skills

Leadership ability

Calm under pressure

Customer service focus

Job description

Restaurant Shift / Floor Manager

Location: B69 4RJ

Shift requirements: Fully flexible, with start times from 6:00am through to midnight

Salary: £12.82+ Bonus Scheme

Want to be part of something incredible?

Tim Hortons has an ever-growing presence in the UK and we need great people likeyou to join us!!

Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation.

Tim Hortons is part of the fabric of Canada. With over 5,000 quick-service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.

We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.

WHAT YOU’LL DO:

• Support in leading and inspiring an energetic team to deliver the best customer experience
• Keep things running smoothly, from the customer lobby to the back-of-house operation
• Drive performance, quality, and customer satisfaction every single shift
• Manage stock, schedules, training and all those juicy operational bits

WHAT WE’RE LOOKING FOR:

• Previous restaurant management experience (or strong assistant ready to step up!)
• A hands-on, can-do attitude
• Love for food, people, and building a buzz
• Calm under pressure – fast-paced? You thrive in it!
• Excellent communication and leadership skills

SO..WHAT'S IN IT FOR YOU?

• A supportive, inclusive, and ambitious team
• A chance to truly make an impact
• Staff meals & discount
• Opportunities to grow with a fun, expanding team
• Supportive, upbeat working environment
• Career growth and development opportunities
• Competitive salary and benefits

• If you're ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you