Customer Service jobs in United Kingdom

.**Multi Skilled Service Engineer – Fire and Security**Johnson controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.As a business Johnson control owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.**What you will do**Our Service Engineers are involved in servicing Intruder Alarms, Access Systems, CCTV and Fire Alarm Systems. The successful engineers will Service the Fire and Security systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Multi skilled Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.**How you will do it*** Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.* To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.* Ensuring your time is managed efficiently and jobs are prioritised correctly.* Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.**What we look for****Essential:-*** Experience within Fire & Security industry* Driving license* Ability to lift and climb ladders* Had or have previous experience working in a customer facing environment**Preferred:-*** Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIAWe have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-* Competitive basic salary with excellent additional earnings potential* Overtime – as required* Generous callout payments – Best in the industry* Travel Time – Averaging 7% of basic salary* Holiday purchase scheme* Engineering Commission scheme – Averaging 7% of basic salary* Sales referral incentive scheme* Pension – we match up to 7%* 25 days holiday plus 10 bank holidays* Company Vehicle, uniform, all PPE, tools and ongoing training provided* Industry leading Health & Safety and an employee assistance program* Career progression opportunities - newly introduced Engineering career ladder 2022* Our team average 20+ years length of service* The opportunity to become a valued member of our Winning Team* Staff referral scheme up to £2,000* Rewards & recognition programmesYour buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.