Customer Service Adviser jobs in United Kingdom

In-House/Service Repair Technician page is loaded## In-House/Service Repair Technicianlocations: UK - Farehamtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: REQ30416**Be visionary**Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.**Job Description**This workshop-based role is responsible for triage, troubleshooting, and repair of Raymarine & FLIR marine electronics for both leisure and commercial applications across the EMEA customer network. The position involves direct customer communication, collaboration with administration and technical support teams, and adherence to company and Global Trade Compliance processes.The successful applicant will be eager to join Raymarine, a leading name in marine electronics, known for cutting-edge technology and high-quality solutions. This opportunity will the successful candidate to work with industry-leading products and contribute to high-level service and innovation alongside an experienced team.The role is crucial for ensuring safety, navigation, and communication at sea, as reliable marine electronics are essential for boaters. By repairing and maintaining these products, technicians enhance customer satisfaction, operational efficiency, and uphold Raymarine’s reputation for excellence and reinforcing Raymarine’s commitment to quality and innovation.**Your job in plain text*** To ensure repairs undertaken are repaired and tested within the department KPIs to the highest standard possible and administered in accordance with department & company procedures and policies.* To be able to undertake priority repairs as deemed necessary from the Technical Services Manager.* To undertake administration associated to service repairs & customer contact, using PC/web-based applications.* To promptly recognize & report product defects not previously recorded or specifically monitored by the Product Liaison Group & Engineering teams.* To ensure the role holder keeps up to date on current & new products, to provide an effective knowledge to assist with the repair and testing of products.* To maintain a clean, efficient, and safe workspace, reporting any safety/health hazards to the Technical Services Manager.**To be ready to take on this role we would love if you have:*** Position demands a conscientious initiative-taking person, who can work methodically & carefully, and handle customer-owned products respectfully.* Ability to work unsupervised & work within an established team.* Ability to prioritize own time & workload.* PC literate to a proficient level, familiar with Microsoft-based applications.* Effective communication skills, in English verbally & written.* Troubleshooting experience & manually dexterous.* The ability to adapt to changing priorities.**What Raymarine offers you**·Career opportunity with one of the leading marine electronics companies.·Customer-focused role: making a difference by directly supporting customers and ensuring their satisfaction.* Collaboration with experts: working alongside loyal and experienced colleagues, engineers, and industry professionals.* Friendly culture with focus on collaboration.* Comprehensive benefits including healthcare, pension schemes, and more.If you liked what you just read, and believe you are the person that will make us better, do not hesitate to apply.The selection process is ongoing, so don’t wait.This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.Teledyne and all our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions..