Static Service Engineer - London

Selecta AG; City of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A vending solutions company in London is seeking an entry-level Static Service Engineer to provide high-quality service and maintain equipment. This full-time role involves diagnosing faults on vending machines and delivering great customer service. The ideal candidate has strong electrical knowledge and the ability to work independently. Benefits include 25 days holiday, life assurance, and training opportunities.

Benefits

25 days holiday plus bank holidays

Life assurance of twice the yearly salary

Training provided with certifications

5-weeks paid sick leave

Development opportunities

Company phone provided

Qualifications

• Strong electrical knowledge/experience, demonstrated through practical work experience or an electrical qualification.
• Ability to form and maintain a close working relationship with colleagues and clients.
• Willing and able to work on your own initiative.

Responsibilities

• Diagnose and repair faults on a complete range of vending equipment.
• Ensure that work is completed at the first visit.
• Maintain good customer relations and adhere to health & safety policies.

Skills

Electrical knowledge/experience

Fault-finding and diagnosis skills

Customer-focused

Ability to work on own initiative

Job description

Base pay range

4 weeks ago Be among the first 25 applicants

This range is provided by Selecta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Static Service Engineer to join our Technical department and provide high quality service to all customers and actively contribute to the overall improvements to the business by servicing and maintaining equipment to a high standard.

As a Service Engineer your goal is to limit the volume of equipment failure through correct service and maintenance, ensuring that the business receives zero client complaints regarding technical reliability for machines within your area of responsibility.

This is a full-time position working 40 hours per week, Monday to Friday. The role is based at a static site located just a 5‑minute walk from Liverpool Street Station. A company vehicle is not provided, as all work will be carried out on‑site. Stock and supplies will be available on‑site for servicing the machines.

About Selecta

Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in‑between. Our engineers are critical to the operating of our business, ensuring that our machines are well maintained and in working order, so that we can continuously delight our customers.

Responsibilities

• Diagnose and repair faults on a complete range of vending equipment.
• Ensure that work is completed at the first visit, with any necessary return visit carried out at the soonest opportunity.
• Review multiple fault equipment and prioritize machines with persistent breakdowns for repair.
• Maintain access to technical manuals/documentation relevant to the equipment you are servicing/maintaining.
• Attend various training courses to maintain the highest standard of workmanship.
• Maintain good customer relations with a pleasant manner at all times and adhere to customer procedures and health & safety policies where appropriate.
• Respond to potential customer dissatisfaction by repairing the machine or seeking assistance from senior engineers/service managers.

Requirements

• Ability to form and maintain a close working relationship with colleagues and clients to provide the best possible service.
• Willing and able to work on your own initiative.
• Customer‑focused with a smart and professional appearance.
• Strong electrical knowledge/experience, demonstrated through practical work experience or an electrical qualification.
• Technical background with strong fault‑finding and diagnosis skills.
• Awareness of how to work safely on electrical equipment.

Benefits

• 25 days holiday per annum plus bank holidays.
• Life assurance of twice the yearly salary.
• Training provided, with certifications in Food Hygiene, Health and Safety and Fresh Food Handling.
• Security of 5‑weeks paid sick leave.
• Development opportunities and clearly mapped career paths.
• Company phone provided.

Applicants must have the Right to Work in the UK permanently. Please apply for consideration – we look forward to reviewing your CV.

In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.

At Selecta, we recognize the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.

At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

IT Services and IT Consulting

Location: London, England, United Kingdom