Customer Care Representative jobs in United Kingdom

Are you an enthusiastic and ambitious individual with a passion for sales? Join our dynamic Sales team in Whiteley as a Sales Executive! You'll be at the forefront of prospecting, qualifying, and converting opportunities for new customers, driving our business forward.

• Ibiza Holiday Incentive – Achieve your targets and enjoy a well-earned getaway!

• Monthly Vouchers – Recognising top sales performers and Employee of the Month!

• Team Experiences – From Bowling and Go Karting to Goodwood, we know how to celebrate success!

• Thrives on success and is motivated by financial rewards.
• Possesses strong sales ability and a proactive approach.
• Stays ahead of market trends impacting Onecom and our client offerings.
• Passionate about providing an excellent experience with every interaction.
• Has brilliant IT skills and an interest in technology.
• Sees tasks through to the end, ensuring full ownership.
• Brings a creative approach and self-motivation to go the extra mile.
• Excellent communication and organisational skills.
• Team player working with people and contributing to everyone's success.
• Meets tight deadlines and stays calm under pressure.

• Make calls to businesses to qualify their requirements and create tailored business solutions.
• Build and manage successful customer relationships.
• Listen to customer needs and present solutions.
• Negotiate on price, costs, delivery, and specifications with customers and managers.
• Achieve volume and profit targets.
• Maintain data integrity on the CRM.
• Effectively manage existing business accounts and identify new opportunities.
• Follow Ofcom standards with a scripted sales pitch and proven sales process.

• Holidays: 25 days + bank holidays and buy/sell options
• Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
• EV Scheme: Lease a brand-new electric car
• Lifestyle: 9% combined pension contribution and 4x salary life assurance
• Rewards: Quarterly and annual employee awards, discounts on tech
• Socials: All-expenses-paid company events
• Development: In-House Training Academy
• Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.