Customer Care Assistant jobs in United Kingdom

Job Title: Care Assistant - Evenings and Weekends

Salary: £12.41 per hour

Contract type: Permanent

Working hours: 20 hours per week

Showell Court is a homely extra care service which helps people continue to live independently with access to a warm and friendly care team. Living at Showell Court allows you to have your own front door in a private and self-contained apartment with a variety of facilities on your door step. We offer both long and short term stays.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

• Build relationships with Residents, which are open and two way
• Support Residents to undertake their daily routines
• Establish methods of communication with residents, reducing barriers when necessary
• Accurately report and/or record work activities
• Support with activities of daily living & personal care
• Assist residents with mealtimes where necessary.

• Experience working within a Care environment (Advantageous but not essential as full induction training will be given)
• A warm hearted, friendly manner, patience, kindness and good communication, a willingness to help others, requiring patience
• An open and honest character, respectful and celebrate diversity, connect with colleagues and residents to celebrate uniqueness
• The ability to be a natural care giver and someone who can communicate in an open and honest manner with your colleagues, residents and their visitors

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.

Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.

Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams
• 20 days annual holiday entitlement, increasing to 22 days
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required.

All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

For more information about this position please open the following document/s: